Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Career advancement opportunities
Employee wellness programs
Job Description
Pacific Hospitality Group is a distinguished hospitality company known for its owner-operator business model, offering a unique value proposition to both investors and team members. The company prides itself on being family-focused and dedicated to long-term holds, which facilitates sustained growth and development of both the business and its workforce. Their core mission revolves around enriching people's lives by creating memorable experiences, contributing to local communities, and honoring religious values in all operations. This vision is supported by their commitment to principles such as integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment. The company... Show More
Job Requirements
- Takes accurate orders from customers
- enters orders in POS system
- makes food recommendations
- pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service
- Must demonstrate positive attitude and professional demeanor
- Requires strong communication and interpersonal skills
- Must have one year food service experience, preferably in a hotel or resort environment
- Ability to serve needs of guests through verbal face-to-face interactions
- Basic knowledge of food and beverage preparation
- General knowledge of wine, beer, liquors, waters and drinks served
- Ability to perform basic math skills such as addition, subtraction, multiplication and division
- Strong attention to detail and organizational skills
- Ability to multitask and work under pressure
- Reporting to work on time and regularly
Job Qualifications
- One year food service experience, preferably in a hotel/resort environment
- Possess a basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette
- Must have a general knowledge of wine, beer, liquors, waters and drinks served
- Requires ability to serve needs of guests through verbal face-to-face interactions
- must demonstrate positive attitude and professional demeanor
- requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
- Requires ability to perform basic math skills such as addition, subtraction, multiplication and division
- Strong attention to detail
- must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once
Job Duties
- Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions
- Enters orders to POS system and records guests' choices, special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Processes guest payment transactions accurately and closes out table
- balances all payment methods with accuracy to sales report
- Maintains the cleanliness of the work areas
- keeps area stocked
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
- Follows all standard food handling, sanitation, TIPS and health department guidelines
- Reporting to work as scheduled (on time and on regular basis) is an essential function of the job
- Completes side work before, during and after shift
- Provide guests a high-level dining experience, while maintaining a professional distance and staying alert to their needs
- Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Ensures minors and intoxicated persons are not served alcoholic beverages
- Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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