Michaels logo

Part Time Party & Event Host

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.50 - $14.25
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Job Description

The Michaels Companies Inc. is a leading retail destination specializing in arts, crafts, framing, floral, and seasonal merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to operate over 1,300 stores across 49 states and Canada, along with a comprehensive online presence at Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels is widely recognized as the best place for all things creative, serving hobbyists, artists, and customers of all ages who seek to fuel their creativity and celebrate special moments. The company prioritizes maintaining an inclusive and supportive work environment for all Team Members, offering robust benefits and development opportunities. Michaels is committed to equal employment opportunities and actively provides reasonable accommodations to qualified individuals to foster a fully inclusive workplace.

The role being offered is a part-time Store Event Coordinator position based in Tallahassee, FL. This role is essential to the customer experience, blending operational support with unique event management responsibilities within the store, including planning and coordinating children’s birthday parties, craft classes, and other engaging events. The coordinator will play a key role in generating a stress-free, enjoyable, and creative atmosphere for guests, ranging from young children to senior patrons. This position involves hands-on event facilitation, including craft project demonstrations, face painting, and implementing party add-ons like goody bags and balloons according to company standards.

Beyond event coordination, the role requires delivering exceptional customer service by assisting customers in finding products and providing solutions, managing speedy and friendly checkouts, and supporting various store operational duties such as merchandise stocking, truck unloading, and maintaining store recovery and safety standards. This position demands excellent communication skills, enthusiasm, strong organizational ability, and the ability to manage multiple events and tasks simultaneously. Candidates with experience in retail, customer service, and working with children will find this role particularly well-suited to their skills.

Physical demands include standing for prolonged periods, bending, lifting, and moving within the store, with occasional use of ladders for accessing high shelves. The work environment is primarily a climate-controlled public retail store with standard retail and stockroom conditions, including some outdoor tasks. The position is designed for individuals who thrive in energetic, dynamic settings and who enjoy engaging creatively with a diverse customer base. Michaels supports the well-being of its team through comprehensive benefits such as health insurance, paid time off, tuition assistance, and generous employee discounts.

Job Requirements

  • High school diploma or equivalent
  • Retail and/or customer service experience
  • Experience working with children and children’s events
  • Ability to stand for long periods of time
  • Ability to bend, lift, carry, reach, and stretch regularly
  • Ability to lift heavy boxes and use ladders to access high shelves
  • Ability to handle job stress and interact positively with others
  • Good communication skills including listening
  • Organizational and interpersonal skills
  • Must comply with federal, state, and local legal requirements of the job

Job Qualifications

  • Retail and/or customer service experience
  • Experience working with children and children’s events
  • Excellent people skills
  • Good communication skills including written, verbal, and nonverbal communication as well as listening skills
  • Organizational skills
  • Interpersonal skills
  • Creative problem-solving skills
  • Energetic and enthusiastic personality
  • Ability to interact effectively with others including guests of all ages and co-workers

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • Engage with clients of all ages by creating an environment of fun and creativity
  • Demonstrate and instruct party participants in the completion of craft projects and perform face painting
  • Facilitate and implement party add-ons such as goody bags and balloons to company standards
  • Communicate events with clients and store team members
  • Complete administrative tasks including answering emails, making phone calls, and completing paperwork
  • Adjust plans and events based on client’s feedback and needs
  • Create backup or emergency plans to be executed as needed
  • Ensure client satisfaction for scheduled events
  • Uphold the company’s cleanliness and safety standards
  • Set up, break down, and clean before and after each event
  • Help customers shop, locate products, and provide them with solutions
  • Provide fast and friendly check out experience
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customer on Voice of Customer (VOC) survey
  • Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck un-load, stocking and planogram (POGs) processes
  • Complete merchandise recovery and maintenance
  • Perform Store in Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance
  • Interact positively and respectfully with customers and team members
  • Cross trained in Custom Framing selling and production
  • Participate in daily store cleanliness activities

Job Criteria

Experience

Mid Level (3-7 years)


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