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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.25 - $20.30
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail chain headquartered in Irving, Texas. Founded in 1973, Michaels operates over 1,300 stores across 49 states in the U.S. and Canada, as well as online through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is well-known as the best place for all things creative, offering a vast range of products and services designed to inspire creativity and celebration. The company’s mission is to fuel the joy of creativity and celebration by providing customers with a fun, engaging, and supportive... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and events
- Retail or customer service experience
- Ability to stand for long periods
- Ability to lift heavy boxes and use ladders
- Good communication and interpersonal skills
- Organizational skills
- Ability to handle stress and work as part of a team
- Willingness to work varied shifts including nights, weekends, and early mornings
- Legal authorization to work in the United States
Job Qualifications
- Experience working with children and children's events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
- Ability to engage clients of all ages
- Experience in event coordination preferred
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities
- Facilitate and implement party add-ons to company standards
- Communicate events with clients and team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust plans and create backup plans based on client feedback
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote store rewards programs and handle enrollments
- Assist with omni-channel processes such as BOPIS and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to standard operating procedures and company policies
- Maintain a positive and respectful workplace environment
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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