Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Lowe's is a leading home improvement retail company known for providing quality products and exceptional customer service to homeowners, renters, and professionals. As part of its commitment to customer satisfaction, Lowe's Outlets offer a unique shopping experience focused on value, convenience, and expert assistance. The company prides itself on fostering an inclusive work environment that welcomes individuals from diverse backgrounds and ensures equal opportunities in all aspects of employment. Lowe's continuously invests in employee development and community engagement, making it a preferred employer in the retail sector. The position offered at Lowe's Outlets is ideal for individuals who are passionate... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service preferred
- Must be able to operate store equipment and technology
- Ability to lift heavy items and perform physical tasks
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Must adhere to company safety and security policies
- Proficient in basic math and cash handling
- Ability to maintain a clean and safe store environment
- Willingness to provide excellent customer service
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to operate store equipment and technology
- Knowledge of safety and security procedures
- Ability to lift and move merchandise as required
- Basic math and cash handling skills
- Ability to work in a fast-paced environment
- Willingness to learn and cross-train in various store areas
- Familiarity with point-of-sale systems
- Understanding of Lowe's Pro programs is a plus
- Good organizational and problem-solving abilities
- Ability to provide exceptional customer service
Job Duties
- Provide SMART customer service at all times through the daily execution of Lowe's Outlets
- Seek out customers to understand their needs and assist in locating, demonstrating, selecting, carrying, and loading merchandise
- Listen to and respond knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrate sincere appreciation to customers
- Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's Outlet programs
- Provide prompt support to all checkout functions, call buttons, departmental pages, or requests for assistance
- Write customer contracts and invoices for equipment rental
- Cross-functionally train in other areas of the Outlet to help deliver the best customer service
- Generate leads for Project Specialist Exterior programs by actively engaging customers in their project needs
- Use store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information
- Down stock merchandise by replenishing supplies on shelves
- Prepare merchandise in department of responsibility based on customer requirements and specifications
- Monitor merchandise entering and leaving the store entrances and exits and assist customers or associates who trigger alarms
- Detect common signs of shoplifting, theft, and other security risks and promptly communicate them to management or Asset Protection
- Maintain housekeeping standards and programs to ensure cleanliness and organization
- Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, clearing aisles, and securing doors and gates
- Adhere to all safety requirements relevant to regular job duties
- Operate store equipment such as Zebra phones, telephones, paging systems, iPhones, copiers, fax machines, computers, CCTV surveillance systems, pallet jacks, electric lifts, and compacter balers
- Assist Pro customers by walking them to correct aisles, helping with product loading, and using STORE systems to enroll them in Pro programs
- Use the point-of-sale terminals to process walk-up, phone, email, and online orders
- Coordinate and support deliveries from start to finish, inspect merchandise before loading and delivery, and verify invoices
- Inspect and clean interior and exterior store areas as needed
- Report and address safety hazards and equipment maintenance
- Perform other duties as assigned.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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