Job Overview
Employment Type
Part-time
Benefits
comprehensive training and mentoring
dynamic work environment
Opportunity to work for a respected hospitality brand
Culture of respect, gratitude, and empowerment
Potential for flexible schedules
Chance to gain experience in a luxury hotel setting
Job Description
The Omni Charlotte Hotel is a distinguished AAA four-diamond hotel located in the heart of Charlotte's bustling financial district. Known for its prime location and exceptional hospitality, this hotel provides guests with genuine North Carolina charm and comfort. Its central position offers easy access to a variety of key attractions and businesses including the Blumenthal Performing Arts Center, Discovery Place, Charlotte Convention Center, and the popular EpiCentre entertainment district. The property is interconnected with 12 city blocks through a sky bridge, facilitating convenient exploration and travel for visitors.
Omni Charlotte Hotel prides itself on delivering world-class service a... Show More
Omni Charlotte Hotel prides itself on delivering world-class service a... Show More
Job Requirements
- Must be able to work in a fast paced environment
- 1 year serving experience with a quality establishment
- TABC and Food Handler certifications are required
- Must be able to lift at least 20 lbs
- Must be able to stand and walk for an extended period of time or for an entire shift
- Must be able to work flexible shifts including weekends and holidays
Job Qualifications
- Must be able to work in a fast paced environment
- 1 year serving experience with a quality establishment
- TABC and Food Handler certifications are required
- Previous cash handling experience preferred
- Must be able to lift at least 20 lbs
- Must be able to stand and walk for an extended period of time or for an entire shift
- Must be able to work flexible shifts including weekends and holidays
Job Duties
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Must have full familiarity with menus and full knowledge of food and beverage offerings
- Polish and clean water glasses in assigned station before opening hours
- Maintain tabletop standards and ensure salt, pepper, and sugar caddies are full at all times
- Take orders and answer questions/offer suggestions on menu selections
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Record transaction in MICROS system at time of order
- Check in with guests to ensure satisfaction with each food course and/or beverage
- Present accurate check to guest and process payment
- Maintain cleanliness of work areas throughout the day
- Clean and set up tables
- Complete morning closing duties
Job Location
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