Part Time Medical Receptionist at American Family Care Rowlett, TX

The hiring establishment is a healthcare clinic dedicated to providing exceptional patient care and streamlined administrative processes. As a professional healthcare facility, the clinic specializes in offering a welcoming environment that ensures patient satisfaction through efficient service delivery and accurate record-keeping. The clinic employs a team-oriented approach to maintain a smooth operation and effective patient flow from arrival to departure. The team is committed to upholding high standards of professionalism, accuracy, and positive interaction with patients, which are crucial to the clinic's overall success and reputation. With a structured schedule and adherence to healthcare regulations, the clinic values both employee competence and patient comfort. This position offers an hourly wage of $16.00, reflecting the commitment to fair compensation for qualified candidates who meet the clinic's standards. This is a vital role contributing significantly to patient experience and administrative efficiency within the healthcare setting.

The role involves accurate patient check-in and check-out processes, including verifying insurance, collecting payments, and maintaining patient records and accounts. The individual in this position is responsible for ensuring that patient flow is effectively managed and positive patient relations are always maintained. Key responsibilities include preparing the clinic for opening by reviewing the facility, opening system applications, and preparing necessary new patient registration packets alongside required documentation. The role requires greeting patients, issuing initial paperwork, and obtaining necessary copies of insurance and identification cards. Registration duties involve updating patient records, verifying insurance timely and accurately, and managing patient check-outs. Additionally, the role covers the determination, collection, and processing of patient payments along with addressing any collection and billing inquiries. The job mandates prompt response to customer needs, the provision of excellent customer service, assistance with follow-up appointments, and managing medical documentation requests. Daily financial responsibilities include balancing patient charges including cash, checks, and credit cards against system reports, completing closing procedures, preparing closing documentation, submitting required reports, adhering to cash control procedures, and securing financial assets. The role demands the maintenance of complete and accurate documentation adhering to clinic policies and any other assigned duties to support smooth clinic operations. This position requires a detail-oriented individual with basic computer knowledge, a positive attitude towards customer service, and excellent communication skills, contributing fundamentally to the clinic's efficient and effective functioning.