Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $39,300.00 - $61,100.00
Benefits
Health insurance (medical, dental, and vision)
Paid Time Off
Tuition Assistance
generous employee discounts
opportunities for leadership development
supportive and inclusive team culture
Job Description
Michaels is the leading creative destination in North America, renowned for inspiring creativity and providing a comprehensive range of arts and crafts supplies, custom framing solutions, and seasonal décor. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside its strong online presence through Michaels.com and Michaels.ca. Additionally, Michaels owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a curated marketplace dedicated to handmade goods. This makes Michaels a unique platform where creativity meets community, fostering an agile and innovative environment for both customers and... Show More
Job Requirements
- Ability to stand for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Capability to lift heavy boxes and access high shelves using ladders or similar equipment
- Must comply with federal, state, and local legal employment requirements
- Availability to work nights, weekends, and early mornings
- Willingness to participate in truck unloading and stocking
- Ability to interact respectfully and positively with customers and team members
- Capacity to operate in climate-controlled and non-climate-controlled environments
Job Qualifications
- Retail management experience preferred
- Strong leadership and team coaching skills
- Ability to manage cash reconciliation and inventory processes
- Excellent customer service and communication skills
- Ability to plan and execute in-store events
- Experience with omnichannel retail processes
- Ability to foster a positive and inclusive work environment
- Competency in performance management and talent development
Job Duties
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures and Company programs to ensure compliance with applicable laws and requirements
- ensure execution of Company policies and standards
- hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed
- achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes including Return to Vendor and Advance Shipping Notice activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team to achieve results
- participate in the performance management process
- support Talent Development of your team
- utilize leadership competencies for continued self-development
- Serve as Manager on Duty
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image
- and serve as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Cross train in Custom Framing selling and production
- In select stores without a Framing Manager, lead the delivery of high-quality custom framing solutions by planning and managing the framing workload in partnership with the Store Manager
- Other duties as assigned
Job Location
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