Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Hilton is a renowned global hospitality company that has been a leader in the hotel industry since its founding in 1919. Known for its commitment to delivering exceptional guest experiences, Hilton operates a diverse portfolio that ranges from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. The company has built a legacy based on innovation, quality, and consistent success, making it one of the most respected names in the lodging sector worldwide. Hilton's vision is to fill the earth with the light and warmth of hospitality, which underpins the company culture and the daily operations of its extensive network of properties.
The role of a PM Server at Hilton is pivotal in continuing the hotel's tradition of outstanding guest service and financial profitability. As a PM Server, your primary responsibility will be serving food and beverages to guests, ensuring that all service encounters exceed expectations. This position involves more than just delivering orders; it requires a genuine passion for hospitality and a commitment to enhancing the overall dining experience. You will act as a friendly and efficient point of contact for guests, promptly responding to their requests and maintaining a comprehensive knowledge of the menu, current promotions, and restaurant specials.
The job requires proficiency in taking orders accurately and entering them into the point-of-sale system, followed by the timely retrieval and delivery of food and beverages. An essential part of the role is ensuring guest satisfaction throughout the dining experience, requiring attention to detail and a proactive approach to addressing any concerns. The server must also adhere to all federal, state, local, and company regulations related to serving alcoholic and non-alcoholic beverages, ensuring compliance and safety at all times.
Maintaining a well-stocked serving station is also part of the duties, allowing for smooth and uninterrupted service. The ideal PM Server candidate will be an enthusiastic professional ready to be part of the Che Vita opening team, bringing a positive, outgoing, and driven 'make it happen' attitude to the position. Candidates should typically have 2 to 3 years of experience serving in upscale restaurants, preferably with Italian cuisine, and prior experience in roles such as host or busser is advantageous.
A strong understanding of beverage programs, especially wine menus, and the ability to engage with guests in a fun yet professional manner are crucial. Hilton values team members who demonstrate hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. In addition, Hilton emphasizes quality, productivity, dependability, customer focus, and adaptability as key attributes. Working as a PM Server at Hilton means joining a company where the team members are truly at the heart of the brand, contributing to remarkable hospitality experiences worldwide. It is an opportunity to grow professionally while delivering service excellence in a dynamic, supportive, and highly respected environment.
The role of a PM Server at Hilton is pivotal in continuing the hotel's tradition of outstanding guest service and financial profitability. As a PM Server, your primary responsibility will be serving food and beverages to guests, ensuring that all service encounters exceed expectations. This position involves more than just delivering orders; it requires a genuine passion for hospitality and a commitment to enhancing the overall dining experience. You will act as a friendly and efficient point of contact for guests, promptly responding to their requests and maintaining a comprehensive knowledge of the menu, current promotions, and restaurant specials.
The job requires proficiency in taking orders accurately and entering them into the point-of-sale system, followed by the timely retrieval and delivery of food and beverages. An essential part of the role is ensuring guest satisfaction throughout the dining experience, requiring attention to detail and a proactive approach to addressing any concerns. The server must also adhere to all federal, state, local, and company regulations related to serving alcoholic and non-alcoholic beverages, ensuring compliance and safety at all times.
Maintaining a well-stocked serving station is also part of the duties, allowing for smooth and uninterrupted service. The ideal PM Server candidate will be an enthusiastic professional ready to be part of the Che Vita opening team, bringing a positive, outgoing, and driven 'make it happen' attitude to the position. Candidates should typically have 2 to 3 years of experience serving in upscale restaurants, preferably with Italian cuisine, and prior experience in roles such as host or busser is advantageous.
A strong understanding of beverage programs, especially wine menus, and the ability to engage with guests in a fun yet professional manner are crucial. Hilton values team members who demonstrate hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. In addition, Hilton emphasizes quality, productivity, dependability, customer focus, and adaptability as key attributes. Working as a PM Server at Hilton means joining a company where the team members are truly at the heart of the brand, contributing to remarkable hospitality experiences worldwide. It is an opportunity to grow professionally while delivering service excellence in a dynamic, supportive, and highly respected environment.
Job Requirements
- High school diploma or equivalent
- 2-3 years of experience as a server in an upscale restaurant
- Familiarity with point-of-sale systems
- Knowledge of federal, state and local regulations related to beverage service
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
Job Qualifications
- 2-3 years of experience as a server in an upscale restaurant
- Prior experience as a host or busser is preferred
- Strong understanding of beverage programs and wine menus
- Ability to engage with guests in a fun and professional way
- Positive, outgoing and driven attitude
Job Duties
- Respond to guest requests in a timely, friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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