
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $14.10
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career Development
Job Description
Kohl's is a leading retail department store chain known for offering a wide range of merchandise including clothing, footwear, accessories, home goods, and more. With a commitment to quality, value, and convenience, Kohl's serves millions of customers each year in locations across the United States. The company prides itself on creating a welcoming and inclusive environment for both customers and associates, focusing on delivering excellent service and maintaining high standards in store operations. As a major player in the retail industry, Kohl's continues to innovate its shopping experience through omni-channel retailing, which connects in-store and online shopping for customer satisfaction.\n\nThe role open at Kohl's is a vital position focused on maintaining the cleanliness and safety of the store environment. This position requires an early start at 6:00 am, emphasizing the importance of preparing the store in advance of customer hours. The primary responsibility is to ensure the store meets Kohl's high standards for cleanliness, safety, and operational readiness by performing thorough cleaning tasks across the facility. This includes cleaning floors, windows, restrooms, and managing trash receptacles while adhering strictly to the company’s best practices, guidelines, and approved chemical usage protocols.\n\nIn addition to cleaning duties, the role involves maintaining proper stock levels of cleaning supplies and chemicals, completing necessary training for equipment and chemical handling, and routinely performing equipment maintenance according to company procedures. The associate will use Kohl's proprietary tools and technologies to communicate effectively and coordinate with the store team to support operational activities such as stockroom management, product receiving, and omni-channel fulfillment tasks when needed.\n\nCustomer engagement is also a key component of this role, with associates expected to greet customers warmly and offer assistance with products and services, enhancing the overall shopping experience. As with all Kohl’s associate roles, this position requires strong integrity, teamwork, good judgment, and a customer service mindset aimed at anticipating and resolving customer needs efficiently. Meeting individual performance goals such as productivity and customer loyalty metrics is part of the role’s expectations, alongside the ability to accomplish multiple tasks within set timeframes while adhering to company policies and safety standards.\n\nThis role is ideal for individuals who possess excellent customer service skills, strong attention to detail, and the ability to multi-task in a fast-paced retail environment. No previous retail experience is required, making it an excellent opportunity for those new to the industry. Flexible availability is important, including willingness to work various shifts such as days, nights, weekends, and holidays. The starting pay for this role is $14.10 per hour, reflecting Kohl’s commitment to fair compensation and employee welfare. Overall, this position offers a chance to be an integral part of a respected retail organization, contributing to both store operations and customer satisfaction in a dynamic and supportive work environment.
Job Requirements
- Must be 18 years of age or older
- Flexible availability including days, nights, weekends, and holidays
- Ability to communicate verbally and in writing
- Ability to multi-task and maintain strong attention to detail
- Willingness to work in a retail store environment
- Availability to start work promptly at 6:00 am
- Ability to follow safety policies and procedures
- Basic training and equipment maintenance completion
Job Qualifications
- Excellent customer service skills and ability to multi-task with strong attention to detail
- Verbal and written communication and interpersonal skills
- No retail experience required
- Must be 18 years of age or older
- Flexible availability including days, nights, weekends, and holidays
- Client facing retail or service industry experience preferred
Job Duties
- Clean all areas of the store including floors, windows, restrooms, and trash receptacles following Kohl's best practices and standard procedures
- Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
- Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored properly
- Complete and maintain required training for chemical, equipment, and maintenance
- Routinely complete basic equipment maintenance following company guidelines
- Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
- Support the operations team to receive and process product, execute stockroom operations and omni-channel fulfillment when needed
- Engage customers by greeting them and offering assistance with products and services
- Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
- Exercise good judgment and discernment when making decisions, taking appropriate partners as needed
- Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
- Meet or exceed individual goals such as productivity, credit, loyalty
- Accomplish multiple tasks within established timeframes
- Follow company policies, procedures, standards and guidelines
- Maintain adherence to company safety policies for the safety of all associates and customers
- Receive, understand and proactively respond to direction from supervisors, managers and other company personnel
- Perform other responsibilities as assigned
Job Criteria
Experience
No experience required
Job Location
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