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Part Time Hostess-The Westin Raleigh-Durham Airport

Job Overview

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Compensation

Hourly
Range $10.25 - $14.50
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Benefits

Competitive wages
Paid vacation
Holiday pay
401k
Marriott hotel discounts

Job Description

CMC Hotels is a distinguished hospitality company dedicated to delivering exceptional guest experiences across its diverse portfolio of properties. With a firm commitment to excellence and innovation, CMC Hotels prides itself on cultivating a nurturing environment where associates are valued as the heart of the organization. The company's philosophy, "Growing People," underscores its belief that the growth and success of its portfolio are intrinsically linked to the personal and professional development of its employees. CMC Hotels fosters a culture of recognition, growth, and success, ensuring that every team member has the opportunity to thrive within the company.

As a hospitality leader, CMC Hotels offers a dynamic and supportive workplace, emphasizing career growth and strong employee engagement. The company provides competitive wages and an attractive benefits package designed to reward dedication and hard work. These benefits include paid vacation, holiday pay, 401k retirement plans, and exclusive Marriott Hotel discounts, all tailored to qualified associates. Such a comprehensive package highlights CMC Hotels' commitment to its workforce's well-being and financial security.

The role of a Restaurant Host at CMC Hotels is vital in shaping the dining experience for guests. This position is an excellent opportunity for individuals passionate about hospitality and guest services to contribute meaningfully to a team-oriented environment. The Restaurant Host serves as the first point of contact for guests entering the food and beverage outlets, playing a crucial role in ensuring smooth operations and customer satisfaction.

In this role, the Restaurant Host is responsible for warmly welcoming guests, managing waitlists, and coordinating reservations to optimize seating arrangements in the restaurant and bar areas. Exceptional communication skills are essential, as the host must accurately communicate wait times, present menus, and introduce guests to their server, thus creating a welcoming and professional atmosphere. Furthermore, the host assists with maintaining a tidy reception area, handles incoming calls, and addresses guest inquiries promptly and courteously.

The position demands a proactive approach, self-motivation, and the ability to work independently or as part of a team. Physical stamina is necessary as the job requires standing for extended periods and the ability to lift and move items weighing up to 40 pounds. Experience with Micros operating systems is considered a plus, enhancing the efficiency of reservation and seating management.

Joining CMC Hotels as a Restaurant Host means becoming part of a company that values associates as central to its mission of hospitality excellence. The company empowers its employees through a supportive culture, competitive wages, and a variety of benefits, making it an ideal workplace for those eager to grow their career in the hospitality industry.

Job Requirements

  • Be self motivated and able to work independently
  • Strong work ethic and a desire to succeed
  • Knowledge of the Micros operating system a plus
  • Ability to lift, pull and push moderate weight is necessary, up to 40lbs
  • Ability to work in a standing position for long periods of time
  • Clean background check, and reliable transportation a must
  • Must possess excellent guest service and communication skills

Job Qualifications

  • Strong work ethic and a desire to succeed
  • Excellent guest service and communication skills
  • Knowledge of the Micros operating system a plus
  • Ability to work in a standing position for long periods of time
  • Ability to lift, pull and push moderate weight up to 40 pounds
  • Clean background check
  • Reliable transportation

Job Duties

  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce waiter/waitress's name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Answer incoming calls and address customers' queries
  • Assist wait staff as needed

Job Criteria

Experience

No experience required


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