Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.00
Benefits
competitive hourly wage
Tips
Flexible work schedule
Opportunity to gain experience in hospitality
Positive work environment
team-oriented culture
Employee Discounts
Job Description
Our restaurant is a well-established dining venue known for delivering exceptional service and a warm, inviting atmosphere. We focus on creating memorable experiences for our guests through attentive service, quality food, and a seamless dining environment. As part of our commitment to excellence, we are seeking a part-time Host to join our team. This role is crucial as the host often provides the first and last impression guests have of our restaurant, setting the tone for their overall experience.
The Part-time Host position offers an hourly wage of $15 plus tips, making it an attractive opportunity for individuals seeking flexible work hours while earning competitive pay. The role requires a candidate with outstanding interpersonal and multitasking skills, as they will be managing both in-person guests and phone communications simultaneously. Our ideal host is friendly, courteous, and reliable, capable of maintaining a pleasant demeanor even during busy periods. This role involves taking reservations, managing waitlists, seating arrangements, and processing transactions for to-go orders. Therefore, attention to detail and a responsible approach to handling cash and credit card payments are essential.
Beyond the operational tasks, the host functions as a key team player, coordinating closely with the wait staff and kitchen team to ensure efficient dining flow and customer satisfaction. Familiarity with reservation systems, specifically 'Resy', is beneficial to facilitate smooth guest check-ins and membership verifications. The host also supports the cleanliness and presentation of the reception and dining areas by assisting with the resetting and cleaning of tables and maintaining an organized front-of-house space.
This position is ideal for individuals who thrive in dynamic environments and who are passionate about hospitality and customer service. Whether you are an experienced restaurant worker or someone eager to enter the food service industry, this role offers valuable experience and growth within a supportive team. Our restaurant prides itself on its positive work culture, and we encourage hosts who demonstrate patience, problem-solving abilities, and a positive attitude to apply. Joining our team means being part of a community that values dedication, teamwork, and a commitment to excellence in customer service.
The Part-time Host position offers an hourly wage of $15 plus tips, making it an attractive opportunity for individuals seeking flexible work hours while earning competitive pay. The role requires a candidate with outstanding interpersonal and multitasking skills, as they will be managing both in-person guests and phone communications simultaneously. Our ideal host is friendly, courteous, and reliable, capable of maintaining a pleasant demeanor even during busy periods. This role involves taking reservations, managing waitlists, seating arrangements, and processing transactions for to-go orders. Therefore, attention to detail and a responsible approach to handling cash and credit card payments are essential.
Beyond the operational tasks, the host functions as a key team player, coordinating closely with the wait staff and kitchen team to ensure efficient dining flow and customer satisfaction. Familiarity with reservation systems, specifically 'Resy', is beneficial to facilitate smooth guest check-ins and membership verifications. The host also supports the cleanliness and presentation of the reception and dining areas by assisting with the resetting and cleaning of tables and maintaining an organized front-of-house space.
This position is ideal for individuals who thrive in dynamic environments and who are passionate about hospitality and customer service. Whether you are an experienced restaurant worker or someone eager to enter the food service industry, this role offers valuable experience and growth within a supportive team. Our restaurant prides itself on its positive work culture, and we encourage hosts who demonstrate patience, problem-solving abilities, and a positive attitude to apply. Joining our team means being part of a community that values dedication, teamwork, and a commitment to excellence in customer service.
Job Requirements
- Must showcase teamwork and communication skills
- Must be able to handle money transactions responsibly
- Must be able to multitask and act quickly
- Must be hospitable and give excellent customer service
- Prior restaurant experience is preferred but not required
Job Qualifications
- Strong communication and interpersonal skills
- Ability to multitask and manage multiple guests and phone calls efficiently
- Familiarity with restaurant reservation systems, preferably 'Resy'
- Previous experience in a restaurant host or customer service role is preferred
- Ability to provide excellent customer service
- Basic cash handling and transaction processing skills
- Ability to work well within a team environment
- Problem-solving skills and a positive attitude
Job Duties
- Taking reservations over the phone and in person
- Maintaining a call ahead waitlist
- Monitors restaurant activity to determine seating and dining flow
- Greeting, checking in, and seating guests
- Providing exceptional customer service
- Coordinating with wait staff about incoming reservations and available seating
- Performing opening and closing duties
- Using the reservation operating system 'Resy'
- Answering phones
- Responding to guest inquiries and requests in a timely, friendly, and efficient manner
- Providing menu recommendations and additional information
- Checking in guests and verifying or creating new memberships at the door
- Taking To-Go orders and handling their transactions
- Communicating To-Go order details to the kitchen staff
- Assisting in cleaning and resetting tables for the next guests
- Maintaining a clean reception area
- Giving all guests a warm farewell
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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