Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $16.15
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
401(k) retirement plan
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's is one of the largest retail companies in the home improvement industry, known for providing customers with quality products, exceptional customer service, and comprehensive solutions for their home improvement needs. With numerous stores across the United States and beyond, Lowe's prides itself on fostering a welcoming environment where both customers and employees can thrive. The company places great emphasis on innovation, community involvement, and sustainability, ensuring that it remains a trusted brand for homeowners, contractors, and DIY enthusiasts alike. The workforce at Lowe's is diverse and inclusive, committed to delivering outstanding experiences at every level from product selection to... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing or modifying information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- Less than 1 year of experience using a computer including inputting, accessing or modifying information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Ability to lift up to 15 pounds with or without accommodation
- High school diploma or equivalent preferred
- 1 to 2 years of experience identifying and selling products including credit cards, installations, add-on sales, protection plans, and explaining warranties
- 1 to 2 years of experience as a head cashier preferred
- 1 to 2 years of experience working in any department at Lowe's retail store preferred
- 1 to 2 years of supervisory experience including directing, evaluating, training, and coaching employees preferred
- Less than 1 year of experience detecting signs of shoplifting preferred
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service at all times through execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information regarding stock, orders, features, benefits, applications, and warranties
- Coaches, develops and trains associates on departmental duties and sales opportunities
- Uses cash register to process sales, returns, and refunds
- Provides monetary change to CSA Front End associates
- Supervises, coaches, and supports CSA Front End Team
- Removes security tags, verifies product info, and bags merchandise
- Answers incoming phone calls and directs or takes messages
- Opens additional registers to ensure coverage
- Assists in line vesting for quicker checkout turnaround
- Prepares register area at beginning and end of shift by testing equipment and stocking supplies
- Inspects returned merchandise for damage
- Processes customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
- Reviews and places online orders and returned merchandise
- Looks up product info and competitor prices for price match
- Records store-used items
- Monitors cash drawer amounts and maintains security bags
- Monitors store entrances and alerts on alarms
- Detects shoplifting, theft, and security risks and reports to management
- Maintains cleanliness and safety via housekeeping standards
- Ensures safe work environment including hazard review and aisle clearance
- Adheres to safety requirements and operates store equipment
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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