Part Time - Head Cashier - Flexible

Fayetteville, AR, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Training and development programs

Employee assistance program

Job Description

Lowe's is a leading home improvement retail company dedicated to providing customers with the best shopping experience, quality products, and exceptional customer service. With thousands of stores across North America, Lowe's offers a wide range of products including tools, appliances, building supplies, and home décor to both DIY enthusiasts and professional contractors. Known for its commitment to customer satisfaction, innovation, and community involvement, Lowe's has developed a reputation as a trusted source for all home improvement needs.

The company prides itself on fostering a dynamic and supportive work environment where employees can develop their careers while contributing to the sto... Show More

Job Requirements

Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
Less than 1 year of experience using common retail technology, such as smart phones and tablets
1 to 2 years of retail experience as a cashier
Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation

Job Qualifications

Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
Less than 1 year of experience using common retail technology, such as smart phones and tablets
1 to 2 years of retail experience as a cashier
Demonstrated ability to provide excellent customer service and coaching skills
Effective communication and interpersonal skills
Ability to handle multiple tasks in a fast-paced environment
Basic knowledge of retail operations
Ability to lift items weighing up to 15 pounds
High school diploma or equivalent preferred
Experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits preferred
Experience as a head cashier preferred
Experience working in any department at a Lowe's retail store preferred
Supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
Experience detecting common signs of shoplifting preferred

Job Duties

Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
Approaches and interacts with customers to proactively recommend products and services appropriately
Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
Thanks the customer for their business and invites them back to shop at Lowe's
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities
Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
Provides proper monetary change to CSA Front End associates for register activities
Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)
Removes security tags, verifies product information, and bags merchandise for customers
Answers incoming phone calls and directs calls or takes messages as needed
Opens additional registers, when necessary, to ensure enough coverage always
Assists in line vesting to help quicker turnaround time for checkout
Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
Inspects returned merchandise for damages
Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
Reviews and places online orders and returned merchandise in the appropriate areas
Looks up product information and competitor prices for products to verify price match
Records all items that are used in the store on the store use lists
Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements
Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
Fulfills other duties as assigned

Job Location

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please contact the employer.

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