Part-Time Guest Experience Advisor

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Benefits

Competitive Salary and Bonus plan
401k
Employee club membership
ongoing training and education
dynamic and supportive team environment
Work in a beautifully designed, luxurious space
opportunities for professional growth

Job Description

Remedy Place is a pioneering social wellness club that is revolutionizing the concept of social self-care by seamlessly blending health, wellness, and social life within an ultra-luxe lounge environment. Founded on the principle that leading a healthy lifestyle should never require sacrificing social engagement, Remedy Place offers a unique setting where wellness and community thrive together. The club features holistic wellness experiences designed to help members find balance, reduce stress, and enhance their overall well-being while enjoying the comfort and sophistication of a high-end social atmosphere. Located at the forefront of the wellness industry, Remedy Place caters to individuals looking... Show More

Job Requirements

  • Ability to stand, walk, and move comfortably during work hours
  • Comfortable using laptops, phones, and other technology tools throughout the shift
  • Ability to lift up to 50 pounds and assist in setting up experiences
  • Flexibility to bend, kneel, and squat as needed to support operations
  • Comfortable working in high-temperature environments when needed
  • Weekend availability required

Job Qualifications

  • Outstanding customer service skills with a consistently positive attitude
  • A natural ability to connect with high-profile clientele and build lasting relationships
  • A passion for holistic wellness and the desire to learn more about self-care practices
  • A solution-oriented mindset with strong problem-solving skills
  • Energetic, enthusiastic, and team-oriented with a strong work ethic
  • Excellent verbal and written communication skills
  • Strong organizational and time management abilities to thrive in a fast-paced environment

Job Duties

  • Be the first and last point of contact, creating a lasting positive impression with warmth and professionalism
  • Greet and check in guests, manage reservations, and provide seamless scheduling for treatments and experiences
  • Offer knowledgeable recommendations on Remedy Place services, memberships, retail items, and Food and Beverage options to enhance each visit
  • Lead personalized tours of the club, showcasing our unique offerings
  • Handle phone and text inquiries promptly, providing expert answers about services, memberships, and club amenities
  • Stay informed on the science and benefits of our holistic self-care services through Remedy's continued education programs
  • Empower guests with insights about our remedies and help them find the perfect treatments to support their wellness journey
  • Deliver an exceptional guest experience by maintaining the highest standards of hospitality and care throughout every touchpoint
  • Collaborate with the club team to ensure smooth daily operations and a pristine environment
  • Assist practitioners with service setup and breakdown, ensuring all experiences meet our quality standards
  • Support the execution of in-club events, workshops, and group experiences
  • Assist with inventory tracking, restocking, and receiving deliveries
  • Take initiative to troubleshoot guest issues, scheduling conflicts, or operational challenges as they arise
  • Build genuine connections with guests to identify their needs and offer personalized membership recommendations
  • Play an active role in achieving club revenue targets by upselling services, memberships, and retail items
  • Share your passion for wellness to inspire guests to join the Remedy Place community

Job Location

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