Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Competitive Salary and Bonus plan
401k
Employee club membership
ongoing training and education
dynamic and supportive team environment
Work in a beautifully designed, luxurious space
opportunities for professional growth
Job Description
Remedy Place is a pioneering social wellness club that is revolutionizing the concept of social self-care by seamlessly blending health, wellness, and social life within an ultra-luxe lounge environment. Founded on the principle that leading a healthy lifestyle should never require sacrificing social engagement, Remedy Place offers a unique setting where wellness and community thrive together. The club features holistic wellness experiences designed to help members find balance, reduce stress, and enhance their overall well-being while enjoying the comfort and sophistication of a high-end social atmosphere. Located at the forefront of the wellness industry, Remedy Place caters to individuals looking... Show More
Job Requirements
- Ability to stand, walk, and move comfortably during work hours
- Comfortable using laptops, phones, and other technology tools throughout the shift
- Ability to lift up to 50 pounds and assist in setting up experiences
- Flexibility to bend, kneel, and squat as needed to support operations
- Comfortable working in high-temperature environments when needed
- Weekend availability required
Job Qualifications
- Outstanding customer service skills with a consistently positive attitude
- A natural ability to connect with high-profile clientele and build lasting relationships
- A passion for holistic wellness and the desire to learn more about self-care practices
- A solution-oriented mindset with strong problem-solving skills
- Energetic, enthusiastic, and team-oriented with a strong work ethic
- Excellent verbal and written communication skills
- Strong organizational and time management abilities to thrive in a fast-paced environment
Job Duties
- Be the first and last point of contact, creating a lasting positive impression with warmth and professionalism
- Greet and check in guests, manage reservations, and provide seamless scheduling for treatments and experiences
- Offer knowledgeable recommendations on Remedy Place services, memberships, retail items, and Food and Beverage options to enhance each visit
- Lead personalized tours of the club, showcasing our unique offerings
- Handle phone and text inquiries promptly, providing expert answers about services, memberships, and club amenities
- Stay informed on the science and benefits of our holistic self-care services through Remedy's continued education programs
- Empower guests with insights about our remedies and help them find the perfect treatments to support their wellness journey
- Deliver an exceptional guest experience by maintaining the highest standards of hospitality and care throughout every touchpoint
- Collaborate with the club team to ensure smooth daily operations and a pristine environment
- Assist practitioners with service setup and breakdown, ensuring all experiences meet our quality standards
- Support the execution of in-club events, workshops, and group experiences
- Assist with inventory tracking, restocking, and receiving deliveries
- Take initiative to troubleshoot guest issues, scheduling conflicts, or operational challenges as they arise
- Build genuine connections with guests to identify their needs and offer personalized membership recommendations
- Play an active role in achieving club revenue targets by upselling services, memberships, and retail items
- Share your passion for wellness to inspire guests to join the Remedy Place community
Job Location
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