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Part-Time Front Office Receptionist (Plastic Surgery) - Austin, TX
Job Overview
Employment Type
Part-time
Benefits
competitive pay
401(k) Plan
Paid Time Off
Paid holidays
floating holidays
Equal opportunity employer
Job Description
QualDerm Partners is recognized as the largest multi-state female-founded and owned dermatology network in the United States, boasting over 150 locations across 17 states. The company is deeply rooted in its mission to educate, protect, and care for skin health. At QualDerm Partners, the ethos centers on providing comprehensive skin care that empowers individuals to achieve a confident, healthier, and more beautiful version of themselves. The organization is dedicated not only to offering top-tier medical dermatology services but also ensures that their team members experience a rewarding work environment with aggressive compensation and exceptional benefits. The company culture is cultivated... Show More
Job Requirements
- High school diploma required
- associates degree preferred
- minimum one year customer service experience in healthcare environment preferred
- ability to travel between multiple office locations
- authorized to work in the United States
- availability for part-time hours of 20 to 29 per week
Job Qualifications
- High school diploma required
- associates degree preferred
- customer service experience in a healthcare office preferred
- proficient with medical systems and electronic medical records
- excellent communication and interpersonal skills
- ability to maintain confidentiality and professionalism
- capable of multitasking and managing time efficiently
- strong problem-solving skills
- team-oriented with cooperative attitude
Job Duties
- Greet patients and visitors in person or on the telephone
- note patient arrival and create new accounts in the Practice Management System as needed
- prepare necessary patient paperwork prior to appointments
- call no-show appointments to reschedule and document appropriately
- schedule appointments to optimize patient satisfaction and provider time
- assist patients in distress during emergencies
- verify insurance eligibility and financial information
- maintain cleanliness and organization of the reception area
- collect patient copays and balances
- maintain patient confidentiality and adhere to policies
- answer telephone inquiries politely and promptly
- communicate professionally with patients, visitors, providers, and team members
- support clinic social media presence by gathering content and sharing updates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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