Part-Time Front Desk Support (Pamela's Place)

West Valley City, UT, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $24.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Flexible Schedule

Professional development opportunities

Job Description

The Housing Authority of Salt Lake City (HASLC) is a federally funded Special Purpose Government Agency dedicated to providing rent subsidies and promoting affordable housing for low-income individuals and families residing in Salt Lake City, Utah. As the largest public housing authority in the state and the primary provider of affordable housing in the Salt Lake Valley, HASLC plays a vital role in supporting over 10,000 residents. These residents include seniors, persons with disabilities, children, previously homeless individuals, and households with minimal income who all deserve a safe, stable, and affordable place to call home.

The organization’s mission focuses o... Show More

Job Requirements

High school diploma or equivalent
1 year experience performing high public contact receptionist duties security social services or related work
Ability to work independently and in a team environment
Exceptional customer service skills and telephone etiquette
Proficiency in Microsoft Office
Knowledge of office practices and record keeping
Ability to follow agency policies and procedures
Ability to multitask and work under pressure
Fluent in English oral and written communication
Maintain confidentiality and professionalism

Job Qualifications

High school diploma or equivalent with 1 year experience performing high public contact receptionist duties security social services or related work
Ability to effectively work independently and in a team environment
Exceptional customer service skills with proper telephone etiquette
Knowledge of customer services principles and best practices
Proficient in Microsoft Office
Knowledge of standardized office practices and procedures and record keeping methods
Ability to follow instructions and make decisions according to agency policies and procedures
Ability to manage several tasks simultaneously while working under pressure
Ability to communicate effectively in English both orally and written
Ability to maintain confidentiality and professionalism

Job Duties

Monitor security cameras ensuring residents follow building regulations
Monitoring building access by all visitors
Answering incoming telephone calls directing calls taking messages and providing information community referrals as appropriate
Maintain a detailed daily log of events during shift
De-escalating volatile situations using courteous and respectful language
Promptly record and reports all needed repairs to appropriate staff
Responds to emergency situations by calling 911 when necessary
Other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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