Seabreeze Management Company logo

Part Time Front Desk Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $19.75
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

Seabreeze Management Company is a distinguished full-service property management firm with an extensive and diverse portfolio encompassing over 150,000 residential and commercial properties. Established in Aliso Viejo, California, Seabreeze has built a reputation over more than 35 years for delivering an unrivaled client experience to commercial common-interest developments and homeowners' associations. The company operates throughout multiple states including California, Nevada, Arizona, Idaho, and Washington, continually expanding its mission to be a trusted advisor and a collaborative partner. Seabreeze is dedicated to fostering thriving communities through superior service, unwavering integrity, and professional expertise.

At Seabreeze, people remain at the core of all endeavors. They cultivate a workplace culture anchored on passion and commitment, creating an unstoppable force that drives their customer-centric teams to serve the communities where they work and live. The company prides itself on its attentive and proactive approach to property management, emphasizing responsiveness, communication, and personalized service to meet diverse client needs.

The available role within Seabreeze Management Company is pivotal to maintaining the cleanliness, functionality, and overall quality of club facilities that serve residents and community members. This position demands exceptional customer service skills, heightened attention to detail, and self-motivation. The chosen candidate will be responsible for the daily setup and organization of equipment, ensuring the club’s facilities are clean, safe, and fully operational. They will actively support residents with various needs, including managing reservations, coordinating transportation, and providing entertainment-related assistance.

Key responsibilities include overseeing internal communications to keep residents informed, coordinating access for service providers, and collaborating with valet, porters, engineering, and management teams to maintain seamless operations. This role requires vigilant monitoring of visitor access, upholding secure entry protocols, and handling confidential information with utmost discretion. The candidate will also support emergency response procedures to safeguard resident safety.

Proficiency in property management systems such as Building Link, along with Microsoft Office applications like Word and Outlook, is important for managing documentation and communications effectively. The position involves interacting with sometimes challenging clients, so strong communication and problem-solving skills combined with patience and professionalism are essential.

This role is designed for individuals who thrive in fast-paced environments and can independently manage multiple priorities while maintaining a high standard of facility care. Available shifts cater to various schedules including day, swing, and graveyard shifts, offering flexibility to accommodate different lifestyles. The work setting is a private clubhouse with reasonable accommodations available for individuals with disabilities.

Seabreeze Management Company is proud to be an Equal Opportunity Employer that values diversity and inclusivity, ensuring fair treatment and opportunity for all employees regardless of race, gender, age, or other protected statuses. The company supports employees with necessary accommodations such as ASL interpretation to foster an inclusive and supportive work environment.

Job Requirements

  • Minimum of one year of customer service experience
  • Ability to safely and efficiently move equipment
  • Strong attention to cleanliness with ability to identify and address improvement areas
  • Proficiency in Microsoft Office applications including Word and Outlook
  • Strong organizational skills with ability to manage multiple priorities and meet deadlines
  • Self-motivated and able to work independently
  • Ability to read, understand, and apply Association's rules and regulations
  • Ability to handle confidential information with discretion
  • Skilled in managing difficult clients with patience and professionalism
  • Commitment to maintaining a clean environment and professional appearance

Job Qualifications

  • High school diploma or equivalent
  • Minimum of one year of customer service experience
  • Proficient in Microsoft Office applications including Word and Outlook
  • Strong organizational skills with the ability to manage competing priorities and meet deadlines
  • Ability to read, understand, and apply Association's rules and regulations
  • Skilled in managing difficult clients with patience and professionalism
  • Strong written and verbal communication skills
  • Self-motivated and able to work independently

Job Duties

  • Provide high touch resident support
  • Communicate effectively and resolve problems
  • Assist with personalized reservations, transportation, and entertainment
  • Manage internal communications and update residents
  • Coordinate access for service providers
  • Liaise with valet, porters, engineering, and management teams
  • Monitor visitor access and enforce secure entry protocols
  • Handle sensitive information with discretion
  • Support emergency response procedures and resident safety
  • Utilize management systems such as Building Link proficiently

Job Criteria

Experience

Mid Level (3-7 years)


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