Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $30,540.52 - $35,303.30
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k)
employee pet discounts
Job Description
VCA Animal Hospitals is a leading provider of high-quality veterinary services dedicated to the health and well-being of pets across the nation. Renowned for their commitment to compassionate care and excellence, VCA Animal Hospitals operate with the mission statement that "your pet's health is our top priority and excellent service is our goal." This mission drives every team member to exceed the expectations of pet owners and provide a supportive and welcoming environment for both pets and their guardians. As a well-established network of animal care facilities, VCA prides itself on offering comprehensive medical and surgical services, preventive care, diagnostics,... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or veterinary support role preferred
- excellent communication skills
- ability to multitask and prioritize effectively
- basic computer literacy
- friendly and professional demeanor
- ability to stand for extended periods
- willingness to perform light cleaning duties
Job Qualifications
- High school diploma or equivalent
- previous customer service experience
- strong communication and interpersonal skills
- basic knowledge of animal care and husbandry
- ability to handle multiple tasks in a fast-paced environment
- proficiency with scheduling and office software
- attention to detail and organizational skills
Job Duties
- Greeting visitors and answering telephones
- guiding clients and their pets to exam rooms
- scheduling and confirming appointments
- placing outbound calls for follow-ups and reaching out to prospective clients
- presenting and explaining fees and processing payments
- recommending and obtaining products and services including prescriptions
- answering questions about products and educating clients on general animal husbandry and non-medical pet care
- managing medical records, charts, reports, and correspondence
- maintaining hospital cleanliness including removal of animal waste
Job Location
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