Part-Time Front Desk Associate

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

competitive compensation

Medical insurance

Dental Insurance

Vision Insurance

Paid vacation

paid sick days

401(k) retirement plan

employee pet discounts

Job Description

VCA Animal Hospitals is a dedicated and compassionate veterinary healthcare provider committed to making pet health the highest priority while delivering excellent customer service. As a leading establishment in the field, VCA Animal Hospitals focuses on creating a welcoming environment where the care and welfare of pets come first, and where pet owners feel valued and supported. With a network of veterinary hospitals, VCA has built a reputation for its mission to exceed the expectations of every pet owner through professional, empathetic services and comprehensive animal care.

The role of a Client Service Representative, specifically a Front Desk Associate... Show More

Job Requirements

high school diploma or equivalent
customer service experience preferred
ability to communicate effectively both verbally and in writing
basic knowledge of animal husbandry and pet care
proficiency with scheduling and record-keeping
ability to maintain a clean and organized work environment
availability to work flexible hours including weekends

Job Qualifications

high school diploma or equivalent
previous experience in customer service or veterinary support preferred
strong communication and interpersonal skills
ability to handle multiple tasks efficiently
knowledge of basic computer applications
compassionate attitude toward pets and pet owners
ability to work in a fast-paced environment

Job Duties

greeting visitors
answering telephones
guiding clients and their pets to exam rooms
scheduling and confirming appointments
placing outbound calls for follow-ups and prospective clients
presenting and explaining fees, including processing payments
recommending, selecting, and obtaining products and services, including prescriptions
answering questions regarding products and services, educating clients on general animal husbandry and non-medical pet care
managing medical records, charts, reports, and correspondence
performing hospital maintenance including removal of animal waste and ensuring facility cleanliness both inside and outside

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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