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IHG Army Hotels

Part-Time Front Desk Agent Overnight - Camp Park, CA

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Night Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
room discounts
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Job Description

IHG Hotels & Resorts is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and fostering inclusive, collaborative work environments. With a vast network spanning 100 countries and a team of around 370,000 dedicated employees, IHG offers a diverse and dynamic workplace where individuals can thrive professionally and personally. The company’s mission is to welcome everyone, celebrate differences, and encourage employees to bring their whole selves to work, nurturing a culture of trust, support, and acceptance. IHG emphasizes wellbeing through its comprehensive myWellbeing framework, supporting health, lifestyle, and workplace wellness to ensure... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or front desk operations preferred
  • Ability to work overnight shifts
  • Attention to detail and accuracy
  • Strong interpersonal and communication skills
  • Basic computer skills
  • Ability to handle cash and process payments securely

Job Qualifications

  • Accounting and mathematics skills for accurate auditing and payment processing
  • Cash handling experience for counting and securing bank and processing cash payments
  • Computer literacy, including familiarity with PMS software
  • Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
  • Customer service experience
  • Knowledge of hotel operations, offers and the local area

Job Duties

  • Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
  • Checking guests in, out and managing any wake-up call requests
  • Answering phones and dealing with overnight guest queries
  • Running night audit property management systems or manual equivalents
  • Performing other duties such as concierge services and special guest requests

Job Location

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