Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term and long-term disability options
401k Retirement Plan
Tuition Assistance
Discounted room rates at Concord hotels
Training and development opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a well-established hotel management company known for its commitment to quality, integrity, and a strong community-centered culture. As a leader in the hospitality industry, Concord Hospitality manages a portfolio of hotel properties and is recognized for creating a supportive and engaging work environment for its associates. With a philosophy based on five Cornerstones—Quality, Integrity, Community, Profitability, and Fun—the company ensures every aspect of its operations reflects these core values. Concord Hospitality emphasizes the importance of respect and valuing each team member, making it an ideal workplace for individuals passionate about hospitality and personal growth.
The ... Show More
The ... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Ability to communicate clearly and professionally
- Strong interpersonal skills
- Attention to detail and ability to handle multiple tasks
- Availability to work flexible hours, including weekends and holidays
- Must be able to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or front desk operations preferred
- Strong communication and interpersonal skills
- Ability to handle cash and payment processing accurately
- Knowledge of hospitality industry standards
- Proficiency in using hotel management software is a plus
- Ability to multitask and work effectively in a fast-paced environment
Job Duties
- Assisting guests efficiently, courteously and professionally at all times
- Maintain a high level of service and hospitality
- Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
- Post guest charges, collect payments and follow all cash handling procedures as required by Concord
- Handle guest mail and messages with respect to privacy and professionalism
- Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
- Be a great communicator to various departments and management on guest comments and concerns
- Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
- Have full knowledge of hotel safety and emergency procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter