Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Diversity and inclusion initiatives
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to delivering exceptional guest experiences and fostering a welcoming environment. With a diverse portfolio of hotels and resorts, Marriott is renowned for its commitment to quality, innovation, and customer satisfaction. As a respected multinational corporation, Marriott continuously sets industry standards and cultivates an inclusive workplace where employees are empowered to succeed and grow in their careers.
Within Marriott Hotels, the Guest Service Support Expert plays a vital role in enhancing the overall guest experience. This position is more than just about ensuring guests receive their food and drinks; it is about creating memorable and unique experiences that leave a lasting impression. The Guest Service Support Expert is essential in supporting food and beverage operations by handling various tasks such as setting tables, assisting kitchen staff, replenishing supplies, and maintaining cleanliness in work areas. This dynamic role ensures smooth transactions and contributes to a seamless and enjoyable dining experience.
Success in this role depends on adhering to crucial standards, including maintaining a safe work environment, following company policies, upholding quality standards, and presenting a professional appearance and communication style. The job requires physical stamina, as Guest Service Support Experts are often on their feet and moving throughout their shifts. They must navigate uneven or slippery surfaces and handle physical tasks like lifting and moving objects weighing up to 25 pounds independently or up to 50 pounds with assistance. Attention to detail and the ability to perform a variety of manual duties efficiently are fundamental qualities for those in this position.
Marriott Hotels pride themselves on a culture that values diversity, equality, and the unique backgrounds of their associates. The company provides equal employment opportunities and fosters an environment free from discrimination. Marriott also considers applicants with criminal histories in compliance with applicable laws, demonstrating a commitment to second chances and inclusive hiring practices.
The Guest Service Support Expert role requires no prior supervisory experience, making it ideal for those entering the hotel and hospitality sector or seeking to build a career in food and beverage services. A high school diploma or equivalent is preferred, and while no previous related work experience is mandatory, experience in a food and beverage setting is advantageous.
Joining Marriott Hotels means becoming part of a legacy synonymous with hospitality worldwide. Associates are encouraged to be their best, find their purpose, and belong to a supportive global team. Specifically, working with JW Marriott, part of Marriott's luxury portfolio, offers a unique opportunity to work in a prestigious setting that values its associates. JW Marriott emphasizes the well-being and professional development of its employees, fostering a culture where innovation, genuine care, and excellence thrive.
For those seeking a fulfilling role that combines physical activity, guest interaction, and teamwork within a respected international brand, the Guest Service Support Expert position at Marriott Hotels represents an excellent opportunity. The position reflects Marriott's commitment to providing meaningful career opportunities in an environment that prioritizes both guest satisfaction and associate happiness.
Within Marriott Hotels, the Guest Service Support Expert plays a vital role in enhancing the overall guest experience. This position is more than just about ensuring guests receive their food and drinks; it is about creating memorable and unique experiences that leave a lasting impression. The Guest Service Support Expert is essential in supporting food and beverage operations by handling various tasks such as setting tables, assisting kitchen staff, replenishing supplies, and maintaining cleanliness in work areas. This dynamic role ensures smooth transactions and contributes to a seamless and enjoyable dining experience.
Success in this role depends on adhering to crucial standards, including maintaining a safe work environment, following company policies, upholding quality standards, and presenting a professional appearance and communication style. The job requires physical stamina, as Guest Service Support Experts are often on their feet and moving throughout their shifts. They must navigate uneven or slippery surfaces and handle physical tasks like lifting and moving objects weighing up to 25 pounds independently or up to 50 pounds with assistance. Attention to detail and the ability to perform a variety of manual duties efficiently are fundamental qualities for those in this position.
Marriott Hotels pride themselves on a culture that values diversity, equality, and the unique backgrounds of their associates. The company provides equal employment opportunities and fosters an environment free from discrimination. Marriott also considers applicants with criminal histories in compliance with applicable laws, demonstrating a commitment to second chances and inclusive hiring practices.
The Guest Service Support Expert role requires no prior supervisory experience, making it ideal for those entering the hotel and hospitality sector or seeking to build a career in food and beverage services. A high school diploma or equivalent is preferred, and while no previous related work experience is mandatory, experience in a food and beverage setting is advantageous.
Joining Marriott Hotels means becoming part of a legacy synonymous with hospitality worldwide. Associates are encouraged to be their best, find their purpose, and belong to a supportive global team. Specifically, working with JW Marriott, part of Marriott's luxury portfolio, offers a unique opportunity to work in a prestigious setting that values its associates. JW Marriott emphasizes the well-being and professional development of its employees, fostering a culture where innovation, genuine care, and excellence thrive.
For those seeking a fulfilling role that combines physical activity, guest interaction, and teamwork within a respected international brand, the Guest Service Support Expert position at Marriott Hotels represents an excellent opportunity. The position reflects Marriott's commitment to providing meaningful career opportunities in an environment that prioritizes both guest satisfaction and associate happiness.
Job Requirements
- high school diploma or GED equivalent
- no required previous work experience
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects up to 25 pounds independently and 50 pounds with assistance
- willingness to adhere to company policies and procedures
- commitment to maintaining professional appearance and communication
- ability to work flexible hours and in a fast-paced environment
Job Qualifications
- high school diploma or GED equivalent preferred
- previous experience in food and beverage environment preferred
- strong communication skills
- ability to work on feet for extended periods
- attentive to detail and quality
- team player mindset
- basic knowledge of safety and sanitation practices
Job Duties
- set tables for guest meals
- assist kitchen staff with food and beverage operations
- clean and maintain work areas
- replenish supplies as needed
- ensure adherence to safety and quality standards
- provide support to maintain smooth food and beverage transactions
- perform physical tasks including lifting and moving objects under company guidelines
Job Criteria
Experience
No experience required
Job Location
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