Part-Time Event & Lifestyle Coordinator - Overture Kierland

Mesa, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

401(k) with Company Match

Employee assistance program

Paid sick time

Job Description

Greystar is a leading, fully integrated global real estate platform that specializes in multiple facets of the real estate industry including property management, investment management, development, and construction services. Established in 1993 and headquartered in Charleston, South Carolina, Greystar has grown to manage and operate over $300 billion of real estate across more than 260 markets worldwide. This expansive reach includes offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar stands as the largest operator of apartments in the United States, managing over one million residential units or beds globally. The company’s diversified portfolio includes roughly $79 billion in assets under management, of which about $36 billion are development assets and over $30 billion are regulatory assets under management. Founded by Bob Faith, Greystar has developed a reputation as a provider of world-class services in the rental residential real estate sector. It has a profound commitment to community-centered living, sustainability, and exceptional resident experiences. For more details, interested parties can visit www.greystar.com.

The Lifestyle Coordinator role at Greystar plays an essential role in supporting the day-to-day operations within a residential community, focusing on enhancing resident retention through creative and effective programming. This position works closely with the Community Manager and Sales Consultants to facilitate a seamless move-in process, create and coordinate resident-centric programs and events, and actively support various sales and marketing efforts. As a part-time position requiring 28 to 32 hours per week, including mandatory availability on Saturdays, the Lifestyle Coordinator serves as a key point of contact for residents and prospects, greeting visitors, answering phone calls, and assisting in tours. Responsibilities include managing community resources such as the guest suite, packages, and amenity spaces to ensure optimal resident satisfaction. The coordinator also spearheads the development and execution of innovative events and programs designed to foster community engagement and satisfaction. The role involves maintaining detailed knowledge of local amenities and services to provide residents with recommendations and support. Additionally, the Lifestyle Coordinator manages communication channels like email and newsletters, contributing to marketing campaigns and community awareness efforts. The position demands a balance of administrative skills, customer service excellence, creativity, and a passion for community-building, making it pivotal in cultivating a vibrant, welcoming environment that aligns with Greystar’s mission to deliver exceptional living experiences. Competitive and variable compensation packages may be awarded, including eligibility for bonus programs based on performance, reflecting the company’s commitment to recognizing and rewarding employee contributions.

Job Requirements

High school diploma or equivalent
Previous related work experience preferred
Availability to work 28-32 hours per week
Must be available on Saturdays
Strong communication skills
Ability to manage multiple tasks
Customer service orientation
Basic computer literacy

Job Qualifications

High school diploma or equivalent
Previous experience in property management or customer service preferred
Strong interpersonal and communication skills
Ability to coordinate events and programs effectively
Proficiency in basic office software
Ability to multitask and manage time efficiently
Strong organizational skills

Job Duties

Greet prospects and residents as they enter the office or leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
Assist with tours as needed
Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request call backs as necessary
Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and monitor the loading dock or elevator schedule for move-ins and move-outs
Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
Ensure all amenities are in tour condition and prepared for resident use
Utilize amenity space to develop and execute innovative, creative, and dynamic events, services, and programs
Work to develop outcomes as well as assessment metrics to determine success of programs
Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain positive relationships and contacts with concierge vendors and local businesses
Offer recommendations to residents on a variety of services or needs and keep up to date on events within the community
Monitor and respond to Lifestyle email account and work with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives
Create and produce the monthly calendar, newsletter, and flyers with activities and events
Monitor and submit items for Resident Portal postings
Participate in ensuring Greystar sales and marketing program standards and benchmarks are being met
Provide input into the development of budgets within the property portfolio as it relates to planned activities and resident retention
Manage expenses to budget