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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Job Description
Greystar is a leading, fully integrated global real estate platform that specializes in multiple facets of the real estate industry including property management, investment management, development, and construction services. Established in 1993 and headquartered in Charleston, South Carolina, Greystar has grown to manage and operate over $300 billion of real estate across more than 260 markets worldwide. This expansive reach includes offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar stands as the largest operator of apartments in the United States, managing over one million residential units or beds globally. The company’s diversified portfolio includes roughly $79... Show More
Job Requirements
- High school diploma or equivalent
- Previous related work experience preferred
- Availability to work 28-32 hours per week
- Must be available on Saturdays
- Strong communication skills
- Ability to manage multiple tasks
- Customer service orientation
- Basic computer literacy
Job Qualifications
- High school diploma or equivalent
- Previous experience in property management or customer service preferred
- Strong interpersonal and communication skills
- Ability to coordinate events and programs effectively
- Proficiency in basic office software
- Ability to multitask and manage time efficiently
- Strong organizational skills
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
- Assist with tours as needed
- Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request call backs as necessary
- Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and monitor the loading dock or elevator schedule for move-ins and move-outs
- Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Ensure all amenities are in tour condition and prepared for resident use
- Utilize amenity space to develop and execute innovative, creative, and dynamic events, services, and programs
- Work to develop outcomes as well as assessment metrics to determine success of programs
- Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain positive relationships and contacts with concierge vendors and local businesses
- Offer recommendations to residents on a variety of services or needs and keep up to date on events within the community
- Monitor and respond to Lifestyle email account and work with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives
- Create and produce the monthly calendar, newsletter, and flyers with activities and events
- Monitor and submit items for Resident Portal postings
- Participate in ensuring Greystar sales and marketing program standards and benchmarks are being met
- Provide input into the development of budgets within the property portfolio as it relates to planned activities and resident retention
- Manage expenses to budget
Job Criteria
Experience
No experience required
Job Location
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