Part-Time (Day Shift) Receptionist- The Maryland Club

College Park, MD, US|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.25

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job Description

Legends is a globally recognized company established in 2008, known for its comprehensive service solution platform. The company operates multiple divisions worldwide, including Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, Legends IQ, Attractions, and Growth Enterprises. Legends focuses on elevating brands and executing the vision of its clients and partners by designing, planning, and realizing exceptional experiences in the sports and entertainment industries. This company is well-regarded for its integration of data and analytics to provide a 360-degree service approach that enhances customer engagement and business growth. For more information, visit www.Legends.net and follow their social media presence... Show More

Job Requirements

High school diploma or equivalent
Proficiency in Microsoft Word, Excel, Outlook, Teams and email communication platforms
Exceptional customer service skills with a warm, welcoming demeanor
Excellent verbal and written communication skills
Ability to memorize member profiles, including names, preferences, and unique needs
Strong organizational skills with attention to detail
Creative and skilled in graphic design using tools like Adobe InDesign, Canva, or similar programs
Ability to work in a fast-paced, team-oriented environment
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
Ability to stand for extended periods
Ability to use hands to handle or operate equipment
Ability to lift up to 15 pounds occasionally

Job Qualifications

Proficiency in Microsoft Word, Excel, Outlook, Teams and email communication platforms
Exceptional customer service skills with a warm, welcoming demeanor
Excellent verbal and written communication skills
Ability to memorize member profiles, including names, preferences, and unique needs
Strong organizational skills with attention to detail
Creative and skilled in graphic design using tools like Adobe InDesign, Canva, or similar programs
Ability to work in a fast-paced, team-oriented environment
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
At least 1 year of experience in a customer-facing or administrative role in hospitality or a private club environment
Experience with membership management software or CRM tools
Bilingual in English and Spanish is a plus

Job Duties

Serve as the primary greeter for members and guests, ensuring a warm, professional, and hospitable experience
Memorize member faces, names, and profiles to provide personalized service and foster a sense of community
Answer and direct incoming calls, providing detailed and courteous assistance
Manage email communication, including responding to inquiries and relaying messages promptly and professionally
Assist with general administrative duties such as postage/shipping, scheduling, and ordering office supplies
Support staff with projects, including accounting, timekeeping, and payroll tasks
Maintain front office organization and cleanliness, ensuring it reflects the Maryland Club's standards

Job Location

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