Part-Time (Day Shift) Receptionist- The Maryland Club

College Park, MD, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job Description

Legends is a globally recognized company established in 2008, specializing in creating exceptional experiences across sports and entertainment. With diverse operating divisions including Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, Legends IQ, Attractions, and Growth Enterprises, Legends offers a comprehensive data and analytics-powered service platform to elevate brands and execute visionary projects. The company is known for delivering top-tier services that blend innovation, hospitality, and strategic insights on an international scale. Legends is committed to fostering dynamic environments where employees can thrive and contribute to world-class experiences.

The role of Receptionist at the Maryland Club, located withi... Show More

Job Requirements

High school diploma or equivalent
Proficiency in Microsoft Word, Excel, Outlook, Teams and email communication platforms
Exceptional customer service skills
Excellent verbal and written communication skills
Ability to memorize member profiles and personalized service details
Strong organizational and multitasking abilities
Creativity and experience with graphic design tools
Ability to work flexible hours including evenings and weekends
Physical ability to stand for extended periods and lift up to 15 pounds
At least 1 year of relevant experience in hospitality or administrative roles
Experience with membership management or CRM software preferred
Bilingual skills are advantageous but not required

Job Qualifications

Proficiency in Microsoft Word, Excel, Outlook, Teams and email communication platforms
Exceptional customer service skills with a warm, welcoming demeanor
Excellent verbal and written communication skills
Ability to memorize member profiles, including names, preferences, and unique needs
Strong organizational skills with attention to detail
Creative and skilled in graphic design using tools like Adobe InDesign, Canva, or similar programs
Ability to work in a fast-paced, team-oriented environment
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
At least 1 year of experience in a customer-facing or administrative role in hospitality or a private club environment
Experience with membership management software or CRM tools
Bilingual in English and Spanish is a plus

Job Duties

Serve as the primary greeter for members and guests, ensuring a warm, professional, and hospitable experience
Memorize member faces, names, and profiles to provide personalized service and foster a sense of community
Answer and direct incoming calls, providing detailed and courteous assistance
Manage email communication, including responding to inquiries and relaying messages promptly and professionally
Assist with general administrative duties such as postage/shipping, scheduling, and ordering office supplies
Support staff with projects, including accounting, timekeeping, and payroll tasks
Maintain front office organization and cleanliness, ensuring it reflects the Maryland Club's standards
Manage reservations, private event inquiries, and member scheduling in collaboration with the Membership Manager
Utilize design software, such as Adobe InDesign or Canva, to create flyers, digital communications, and marketing materials for events or club updates
Monitor and manage member communication platforms, including newsletters, social media updates, and event reminders
Provide exceptional customer service, addressing member needs or concerns and resolving them efficiently
Other duties as assigned

Job Location

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