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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Holidays
Comprehensive benefits package
401(k) with employer matching
Paid training
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished management company specializing in lifestyle-driven Independent Living communities across the United States. With an impressive footprint spanning more than 13,000 units, Provincial Senior Living serves thousands of residents and their families, all while upholding a deep commitment to enriching lives and fostering meaningful connections. The company is rooted in essential Pillars of Excellence that guarantee personalized care, hospitality, and lasting relationships within its communities. Known as one of the largest senior living families in the U.S., Provincial Senior Living has proudly earned Great Place to Work certifications consecutively from 2022 through 2026, reflecting its... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Ability to greet residents and visitors warmly and professionally
- Strong communication skills to handle telephone and in-person inquiries
- Organizational skills to maintain logs, records, and appointment schedules
- Ability to manage multiple tasks efficiently
- Proficiency with basic office equipment and software
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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