Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Holidays
Comprehensive benefits package
401(k) with employer matching
Paid training
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished management company specializing in lifestyle-driven Independent Living communities across the United States. With an impressive footprint spanning more than 13,000 units, Provincial Senior Living serves thousands of residents and their families, all while upholding a deep commitment to enriching lives and fostering meaningful connections. The company is rooted in essential Pillars of Excellence that guarantee personalized care, hospitality, and lasting relationships within its communities. Known as one of the largest senior living families in the U.S., Provincial Senior Living has proudly earned Great Place to Work certifications consecutively from 2022 through 2026, reflecting its dedication to cultivating a positive and supportive workplace environment.
Beyond its dedication to residents, Provincial Senior Living focuses equally on the growth and fulfillment of its team members. The company invests substantially in learning and development programs that promote professional growth, enabling team members to advance along rewarding and satisfying career paths. Opportunities at Provincial Senior Living come with competitive wages, flexible scheduling options with full-time and part-time hours, and comprehensive benefits packages designed to support the holistic well-being of employees. Other notable benefits include access to wages prior to payday, paid time off and holidays for full-time staff, and offerings such as 401(k) with employer matching, health, dental, vision, life, and disability insurances, as well as paid training, meal provisions, uniforms, and an Employee Assistance Program.
The role of Concierge at Provincial Senior Living is vital to the day-to-day smooth operation of the community. The Concierge acts as the welcoming face to residents, visitors, and staff, responsible for managing a variety of communication and administrative tasks with professionalism and care. From greeting guests and residents to handling telephone calls and messages, the Concierge ensures that inquiries are addressed promptly and accurately. They also assist with logistical support including appointment scheduling for residents, managing mail distribution, maintaining updated resident records and logs, and supporting the dining staff with meal ticket preparation and tallying meal counts.
This position demands a friendly, organized, and efficient individual who thrives in a customer service-oriented environment. The ability to multitask, maintain a neat workspace, and adhere to company policies is essential. Candidates will bring customer service experience and preferably hold a high school diploma or GED, welcoming a role where they can make a direct and meaningful impact on the lives of others. Overall, the Concierge at Provincial Senior Living plays a crucial role in fostering an inviting, well-organized, and smoothly functioning community that enhances the daily lives of residents and supports the operational excellence of the organization.
Beyond its dedication to residents, Provincial Senior Living focuses equally on the growth and fulfillment of its team members. The company invests substantially in learning and development programs that promote professional growth, enabling team members to advance along rewarding and satisfying career paths. Opportunities at Provincial Senior Living come with competitive wages, flexible scheduling options with full-time and part-time hours, and comprehensive benefits packages designed to support the holistic well-being of employees. Other notable benefits include access to wages prior to payday, paid time off and holidays for full-time staff, and offerings such as 401(k) with employer matching, health, dental, vision, life, and disability insurances, as well as paid training, meal provisions, uniforms, and an Employee Assistance Program.
The role of Concierge at Provincial Senior Living is vital to the day-to-day smooth operation of the community. The Concierge acts as the welcoming face to residents, visitors, and staff, responsible for managing a variety of communication and administrative tasks with professionalism and care. From greeting guests and residents to handling telephone calls and messages, the Concierge ensures that inquiries are addressed promptly and accurately. They also assist with logistical support including appointment scheduling for residents, managing mail distribution, maintaining updated resident records and logs, and supporting the dining staff with meal ticket preparation and tallying meal counts.
This position demands a friendly, organized, and efficient individual who thrives in a customer service-oriented environment. The ability to multitask, maintain a neat workspace, and adhere to company policies is essential. Candidates will bring customer service experience and preferably hold a high school diploma or GED, welcoming a role where they can make a direct and meaningful impact on the lives of others. Overall, the Concierge at Provincial Senior Living plays a crucial role in fostering an inviting, well-organized, and smoothly functioning community that enhances the daily lives of residents and supports the operational excellence of the organization.
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Ability to greet residents and visitors warmly and professionally
- Strong communication skills to handle telephone and in-person inquiries
- Organizational skills to maintain logs, records, and appointment schedules
- Ability to manage multiple tasks efficiently
- Proficiency with basic office equipment and software
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
