Part Time Concierge

Provincial Senior Living is a prominent management company specializing in lifestyle-driven Independent Living communities across the United States. With a commitment to enhancing the lives of seniors and team members, Provincial Senior Living operates more than 13,000 units serving thousands of residents and families nationwide. The company is deeply rooted in its core Pillars of Excellence, ensuring that every community delivers personalized care, outstanding hospitality, and fosters meaningful connections among its residents. As one of the largest senior living families in the U.S., Provincial Senior Living communities have earned prestigious Great Place to Work certifications consistently from 2022 through 2026, reflecting their dedication to creating inclusive, supportive, and enriching work environments for all team members.

This reputation is not built by chance; Provincial Senior Living invests significantly in learning and development opportunities to support the professional growth of its team members. With a strong emphasis on culture and purpose, the company offers meaningful work and extraordinary career pathways, enabling employees to build rewarding and purpose-driven careers. Employees at Provincial Senior Living enjoy a variety of benefits, including competitive wages, flexible scheduling options with both full-time and part-time roles, access to wages before payday, and paid time off and holidays for full-time staff. Additionally, a comprehensive benefits package is offered including health, dental, vision, life, and disability insurance for full-time employees. Other perks include a 401(k) plan with employer matching, paid training, advancement opportunities, meals and uniforms provided, and an Employee Assistance Program to support employee wellbeing.

The Concierge position at Provincial Senior Living is an integral role within the community, responsible for managing the front desk area and serving as the first point of contact for guests, residents, and team members. The concierge welcomes and directs visitors, manages telephone communications, takes detailed messages with pertinent information, and provides general information to facilitate smooth operations within the community. Key responsibilities include greeting residents and visitors, answering inquiries, taking and distributing messages promptly, and maintaining various logs and records such as resident phone lists, move-in and move-out registers, and guest sign-in logs.

Further duties involve organizing and distributing mail, preparing meal tickets and tallying meal counts for dining staff, and managing appointments for residents and their family members, including services such as hairdressers and transportation. Keeping the reception desk and entry area neat and organized is a priority to ensure a welcoming atmosphere at all times. The concierge also supports the marketing department by collating brochures and ensures adherence to company personnel policies and operating procedures. This role offers a unique opportunity for individuals who wish to have a direct, positive impact on the lives of seniors in a professional and caring environment. Provincial Senior Living encourages candidates who are passionate about making a difference to apply and become part of their award-winning team where culture and purpose meet to create exceptional experiences for residents and employees alike.