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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished part of the Discovery Senior Living family of operating companies, specializing in managing lifestyle-focused senior living communities. Our organization is deeply committed to enriching the lives of our residents by providing outstanding services designed to promote vitality and well-being. Our corporate foundation is built on our "Pillars of Excellence," which serve as the guiding principles for delivering exceptional resident care and creating a workplace culture where team members feel valued and empowered. With thousands of dedicated employees, we strive to foster an environment of positivity and collaboration where every team member's contribution is critical... Show More
Job Requirements
- High school diploma or GED preferred
- One to three years customer service experience
- Ability to communicate effectively and professionally
- Strong organizational skills
- Ability to handle multiple tasks simultaneously
- Basic computer proficiency
- Comfortable managing phone systems and schedules
- Willingness to adhere to company policies and procedures
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members
- Tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Maintains Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as hairdresser and transportation
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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