Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $19.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Company-paid Life Insurance
Comprehensive Healthcare
HRA Clarity Card
voluntary benefits
Flexible spending account
education assistance program
401(k) retirement plan
sick leave
Job Description
Capitol Concierge Inc. is a distinguished hospitality and property management company renowned for its commitment to exceptional customer service and creating welcoming environments for residential communities. With a focus on excellence, professionalism, and attention to detail, Capitol Concierge Inc. prides itself on delivering first-class concierge and front desk services that enhance the living experience of residents across its managed properties. The company's mission centers on fostering a warm and inviting atmosphere, ensuring every visitor, guest, and resident receives attentive and personalized care. Leveraging years of industry expertise, Capitol Concierge Inc. maintains high standards for its team members, encouraging growth and... Show More
Job Requirements
- High school diploma required
- Bachelor’s degree preferred
- 3+ years of experience in hospitality, customer service, or a related field preferred
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Professional, polished, and customer-focused demeanor
- Ability to follow instructions and handle constructive feedback
- Detail-oriented, efficient, and able to work independently and as part of a team
- Problem-solving mindset with analytical skills
- Proficiency in Microsoft Office Suite (2013+)
- Knowledge of Building Link/Key Link is a plus
- Availability to work part-time on Saturdays and Sundays from 3pm to 11pm
- Ability to adhere to a professional dress code requiring a black suit, white collared/button-up shirt, conservative necktie, and dress shoes
Job Qualifications
- High School Diploma required
- Bachelor’s Degree preferred
- 3+ years of experience in hospitality, customer service, or a related field preferred
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Professional, polished, and customer-focused demeanor
- Ability to follow instructions and handle constructive feedback
- Detail-oriented, efficient, and able to work independently and as part of a team
- Problem-solving mindset with analytical skills
- Proficiency in Microsoft Office Suite (2013+)
- Knowledge of Building Link/Key Link is a plus
Job Duties
- Provide outstanding customer service, adhering to Capitol Concierge Inc. standards
- Keep the front desk, lobby, and entryways clean and organized
- Perform light housekeeping tasks such as dusting, sweeping entryways, and cleaning glass doors
- Maintain community refreshment areas including coffee, water, continental breakfast
- Answer phones, provide information, forward calls, and take messages as needed
- Sign for, track, and distribute packages to residents
- Accept and log service requests from residents
- Monitor and manage visitor parking and issue parking passes if applicable
- Handle resident noise complaints after leasing office hours
- Contact emergency services when necessary such as fire, medical, or police assistance
- Track and inspect community amenity areas, especially when rented by residents
- Perform other duties as assigned by the supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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