Part Time Concierge

Washington, DC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Benefits

paid time off (PTO)

Company-paid life insurance ($35K for concierges, $50K for management)

Comprehensive healthcare (medical, dental, and vision) with 100% employer-paid option

HRA Clarity Card ($250 company-paid with medical enrollment)

Voluntary benefits (short-term and long-term disability, supplemental life insurance)

Flexible spending account

education assistance program

401(k) retirement plan

Sick leave for part-time employees

Job Description

Capitol Concierge Inc. is a distinguished hospitality service provider specializing in delivering exceptional customer service and enhancing the living experience within residential communities. Recognized for its commitment to professionalism and creating welcoming environments, Capitol Concierge Inc. operates in the property management and hospitality sector, providing concierge services that elevate the residents' lifestyle. Part-time employment opportunities are available, offering flexible schedules designed to accommodate individuals seeking meaningful work in a dynamic, community-focused role.

As a Part-Time Concierge with Capitol Concierge Inc., you will serve as the first point of contact and the friendly face of the community, ensuring that residents... Show More

Job Requirements

High school diploma required
3+ years of experience in hospitality, customer service, or related field preferred
Strong communication skills
Ability to multitask and stay organized
Professional appearance adhering to dress code
Proficiency in Microsoft Office Suite
Ability to work part-time hours
Customer-focused attitude
Problem-solving ability
Ability to handle emergency situations calmly and efficiently

Job Qualifications

High school diploma required
Bachelor’s degree preferred
3+ years of experience in hospitality, customer service, or a related field preferred
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional, polished, and customer-focused demeanor
Ability to follow instructions and handle constructive feedback
Detail-oriented, efficient, and able to work independently and as part of a team
Problem-solving mindset with analytical skills
Proficiency in Microsoft Office Suite (2013+)
Knowledge of Building Link/Key Link is a plus

Job Duties

Provide outstanding customer service adhering to Capitol Concierge Inc. standards
Keep the front desk, lobby, and entryways clean and organized
Perform light housekeeping tasks such as dusting, sweeping entryways, and cleaning glass doors
Maintain community refreshment areas including coffee, water, and continental breakfast
Answer phones, provide information, forward calls, and take messages as needed
Sign for, track, and distribute packages to residents
Accept and log service requests from residents
Monitor and manage visitor parking and issue parking passes if applicable
Handle resident noise complaints after leasing office hours
Contact emergency services when necessary including fire, medical, or police assistance
Track and inspect community amenity areas, especially when rented by residents
Perform other duties as assigned by the supervisor

Job Location

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