Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $31,740.56 - $37,046.65
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America dedicated to fueling the joy of creativity. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as an extensive online marketplace through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Michaels is known for its vast selection of arts and crafts supplies, framing services, and creative inspiration, making it the best place for all things creative. The company prioritizes the wellbeing of its... Show More
Job Requirements
- Must be at least 16 years or older
- Ability to remain standing for long periods of time
- Ability to lift heavy boxes and carry merchandise
- Ability to access high shelves using ladder or similar equipment
- Ability to perform regular bending, lifting, carrying, reaching, and stretching
- Willingness to work in a public retail store setting
- Ability to follow company policies and safety guidelines
- Must comply with federal, state, and local legal requirements for the job
- Ability to engage respectfully with customers and team members
- Physical capability to perform the essential functions of the job
- Willingness to participate in the interactive process for reasonable accommodations if needed
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to engage customers and promote company programs
- Basic cash handling skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to follow Standard Operating Procedures (SOPs)
- Willingness to be cross-trained in custom framing sales and production
- Ability to work flexible hours including nights, weekends, and early mornings
- Commitment to providing excellent customer service
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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