Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a premier creative destination in North America, with a rich history dating back to 1973. Headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside a robust online presence via Michaels.com and Michaels.ca. As a leading retailer in the arts and crafts sector, the company serves millions of customers eager to explore and fuel their creative passions. Michaels' brand portfolio includes Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. This expansive footprint and diverse product offering solidify Michaels as... Show More
Job Requirements
- Minimum age of sixteen years
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- eligibility to satisfy federal, state, and local legal requirements for employment in the U.S.
- willingness to work in a public retail store setting that may include climate-controlled and non-climate-controlled areas
- ability to perform outdoor tasks if assigned
- must be able to perform essential job functions with or without reasonable accommodations
Job Qualifications
- Retail and/or customer service experience preferred
- ability to work in a fast-paced environment
- strong communication and interpersonal skills
- ability to handle multiple tasks effectively
- basic cash handling skills
- ability to work flexible hours including nights, weekends, and early mornings
- willingness to learn and grow within the company
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance
- execute Company policies and standards
- interact respectfully and promote organizational values
- cross trained in Custom Framing selling and production
- other duties as assigned
Job Location
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