Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading North American retail company specializing in arts and crafts supplies, creative framing, and custom décor products. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. The company is dedicated to fueling the joy of creativity for customers of all ages, offering a wide range of products for creative projects, arts education, and custom framing. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, an online marketplace for handmade goods. This well-established retail... Show More
Job Requirements
- At least sixteen (16) years old
- ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- willingness to work nights, weekends, and early mornings
- compliance with federal, state, and local legal requirements
- ability to perform essential job functions with or without reasonable accommodations
Job Qualifications
- Retail and/or customer service experience preferred
- ability to interact positively and respectfully with customers and team members
- ability to multitask in a fast-paced retail environment
- knowledge of basic cash handling procedures
- good communication skills
- ability to learn and adhere to company policies and procedures
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the rewards program and private label credit cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements
- interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other Team Members
- cross trained in custom framing selling and production
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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