Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Benefits

Flexible Schedule

Job Description

We are a vibrant dessert-focused establishment located in Charlotte, NC, committed to delivering delightful experiences to our customers through exceptional service and high-quality products. As a part-time employer, we value dedication, enthusiasm, and teamwork, aiming to create a positive work environment where employees can grow and succeed.

Our business specializes in crafting and serving delicious desserts and beverages, catering to a diverse clientele seeking a sweet treat or a refreshing drink. We prioritize customer satisfaction and strive to maintain a clean, welcoming atmosphere that encourages repeat visits and customer loyalty.

We are currently seeking a friendly, outgoing, and ... Show More

Job Requirements

  • Must be 18 years or older
  • Ability to work part-time for 20 to 30 hours per week
  • Willingness to work 4-hour shifts
  • Strong customer service orientation
  • Basic cash handling and retail math skills
  • Ability to work efficiently in a fast-paced environment
  • Must be able to commute or relocate to Charlotte, NC 28206 before starting work

Job Qualifications

  • Strong customer service skills with ability to communicate effectively with diverse customers
  • Proficiency in cash handling and basic retail math skills for accurate transaction processing
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Positive attitude and willingness to learn new skills related to sales and customer interaction
  • Minimum age of 18 years
  • Preferred experience of 1 year in cash handling
  • Preferred experience of 1 year in customer service

Job Duties

  • Process customer transactions accurately and efficiently using the cash register
  • Provide outstanding customer service by greeting customers warmly and addressing their inquiries
  • Upsell products and services to enhance the customer experience and increase sales
  • Handle cash, credit, and debit transactions with precision, ensuring accurate cash handling
  • Maintain knowledge of current promotions, products, and services to assist customers effectively
  • Prepare drink and dessert orders
  • Uphold store policies regarding returns, exchanges, and refunds
  • Maintain cleanliness and organization at the checkout and seating area
  • Utilize phone etiquette when answering customer calls or inquiries
  • Additional tasks may be required including dessert prep work

Job Location

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