Part Time Cake Decorator

Harris Teeter is a well-established supermarket chain known for its commitment to quality products, exceptional customer service, and a pleasant shopping environment. As a recognized leader in the grocery industry, Harris Teeter operates numerous locations across the United States, offering a wide range of fresh foods, bakery items, and household essentials. The company places a high value on customer satisfaction and employee development, fostering an incredible place to work and shop by emphasizing teamwork, respect, and integrity among associates.

This part-time position at Harris Teeter focuses on taking excellent care of customers by satisfying their needs and exceeding their expectations. The role requires a solid knowledge of products, food preparation skills, sales ability, and strong customer relations skills. Associates are responsible for preparing, processing, packaging, and stocking products following Fresh Foods Standards, while also providing outstanding customer service. Responsibilities include cleaning work areas, unloading stock, and managing salvage product according to company guidelines.

Associates at Harris Teeter represent the company to customers and the public, making every interaction a reflection of the overall brand. Courtesy, friendliness, helpfulness, and prompt attention to customers are top business priorities. Harris Teeter provides thorough training to associates to ensure excellent customer interactions. When issues arise that cannot be resolved by the associate, they are encouraged to escalate concerns to department managers or the manager-on-duty.

The daily duties of the position include initiating customer interactions on the sales floor and at the sales counter, providing information tailored to customer preferences, and following through on requests. Dressing and grooming to uphold a professional and business-appropriate image is expected. Punctuality and reliability are crucial, with associates required to notify supervisors promptly if they are late or absent.

Associates prepare and decorate baked goods according to recipes, including breads, pies, cakes, cookies, and pastries. They handle food preparation processes such as baking, frying, broiling, or roasting various meats to company standards. Maintaining product freshness through proper refrigeration and adhering to safety and sanitation protocols is essential. Associates operate required equipment efficiently and communicate clearly in English with customers and team members about requests, promotions, and product locations.

Additional responsibilities include unloading trucks, stocking shelves, checking inventory, ensuring cleanliness and sanitation of the work area, and complying with health department standards and company safety policies. Associates contribute to a positive team environment by assisting fellow employees with daily tasks, following company policies, and maintaining high standards of ethics and teamwork.

Physical demands of the position involve standing, walking, lifting up to 30 pounds regularly (and occasionally up to 50 pounds), reaching, and performing tasks that require close vision, color recognition, and depth perception. The environment may expose associates to various temperatures and noise levels, requiring adaptability and flexibility to fulfill all assigned duties.

Overall, this position plays a vital role in Harris Teeter's mission to provide exceptional customer service, quality products, and a welcoming shopping experience. Associates who succeed in this role demonstrate strong interpersonal skills, a dedication to teamwork, and a commitment to upholding the company's standards of quality and safety. Upon completion of applicable waiting periods, associates become eligible for Harris Teeter's group benefit plans, subject to company policies and plan terms.