
Job Overview
Compensation
Hourly
Range $14.50 - $16.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
employee wellness program
Job Description
Omni Severin Hotel is a distinguished four-diamond luxury hotel ideally located in the heart of downtown Indianapolis. As the city’s longest running luxury hotel, it stands as a beautifully restored landmark that combines the grandeur and elegance of the early 1900s with the modern amenities and superior service standards of today. This establishment offers guests memorable experiences with its prime location within easy walking distance to many leisure, business, and cultural attractions, making it a preferred destination for visitors to Indianapolis. The hotel is known for its commitment to excellence, high-quality guest services, and historic charm that attracts a diverse clientele ranging from business travelers to tourists seeking premier accommodations.
Working at the Omni Severin Hotel means joining a team that values and nurtures its associates in a safe and supportive environment. The company prides itself on its culture of “Hoosier Hospitality,” which reflects a deep-rooted tradition of warm and friendly service, respect for associates, and dedication to guest satisfaction. Associates enjoy opportunities to grow their careers within Omni Hotels, backed by ongoing training, staff meetings, and professional development. The environment is both dynamic and rewarding, perfect for individuals who are self-motivated, passionate about hospitality, and thrive in customer-centric roles.
The current opening is for a vital service-oriented role within the hotel's food and beverage team. The position requires thorough knowledge of service times, floor plans, menu items, and the ability to deliver food and beverages accurately to guests. The role demands strong customer service skills, multitasking abilities, maintaining high standards of cleanliness and inventory control, and working efficiently under pressure. Typical duties include verifying orders, delivering food to guests, ensuring compliance with health and safety standards, and assisting in the setup and maintenance of service areas. The candidate must be knowledgeable in food safety practices, possess a Serve Safe certification, and maintain a liquor license. Effective communication and teamwork are essential, alongside a commitment to upholding the hotel’s brand standards in appearance and service.
This role offers a fulfilling career opportunity for individuals who enjoy working in a fast-paced, guest-focused environment and are dedicated to enhancing the overall hospitality experience at one of Indianapolis’ premier hotels. The Omni Severin Hotel offers competitive compensation and fosters a workplace culture that respects diversity and promotes equal opportunity. This position includes evening and weekend availability requirements and a focus on maintaining a positive, calm demeanor even in stressful situations. If you are motivated by providing excellence and enjoy being part of a supportive team, a career at Omni Severin is an outstanding choice.
Working at the Omni Severin Hotel means joining a team that values and nurtures its associates in a safe and supportive environment. The company prides itself on its culture of “Hoosier Hospitality,” which reflects a deep-rooted tradition of warm and friendly service, respect for associates, and dedication to guest satisfaction. Associates enjoy opportunities to grow their careers within Omni Hotels, backed by ongoing training, staff meetings, and professional development. The environment is both dynamic and rewarding, perfect for individuals who are self-motivated, passionate about hospitality, and thrive in customer-centric roles.
The current opening is for a vital service-oriented role within the hotel's food and beverage team. The position requires thorough knowledge of service times, floor plans, menu items, and the ability to deliver food and beverages accurately to guests. The role demands strong customer service skills, multitasking abilities, maintaining high standards of cleanliness and inventory control, and working efficiently under pressure. Typical duties include verifying orders, delivering food to guests, ensuring compliance with health and safety standards, and assisting in the setup and maintenance of service areas. The candidate must be knowledgeable in food safety practices, possess a Serve Safe certification, and maintain a liquor license. Effective communication and teamwork are essential, alongside a commitment to upholding the hotel’s brand standards in appearance and service.
This role offers a fulfilling career opportunity for individuals who enjoy working in a fast-paced, guest-focused environment and are dedicated to enhancing the overall hospitality experience at one of Indianapolis’ premier hotels. The Omni Severin Hotel offers competitive compensation and fosters a workplace culture that respects diversity and promotes equal opportunity. This position includes evening and weekend availability requirements and a focus on maintaining a positive, calm demeanor even in stressful situations. If you are motivated by providing excellence and enjoy being part of a supportive team, a career at Omni Severin is an outstanding choice.
Job Requirements
- Evening availability required
- Weekend availability required
- Must maintain Serve Safe certification
- Must maintain liquor license
- Ability to communicate clearly in English
- Ability to manage stressful situations calmly
- Ability to work well with team members
- Ability to prioritize and follow up in fast-paced environment
- Physical ability to lift up to 40 pounds
- Ability to stand or walk for long periods
- Adherence to compensation and tip reporting guidelines
Job Qualifications
- Evening availability required
- Weekend availability required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Must maintain serve safe and liquor license
- Move, bend, lift, carry, push, pull and place objects weighing up to 40 pounds without assistance
- Stand or walk for an extended period or for an entire work shift
- Must adhere to compensation acknowledgment and tip reporting guidelines
Job Duties
- Must have complete knowledge of service times and menu
- Must have complete knowledge of floor plan, table numbers, and seat numbers
- Responsible for verifying complete order on ticket to food on cold line and hot line
- Deliver food to correct table/room/guest
- Always inquire if additional service is needed from guests upon delivery and inform server or manager
- Responsible for set-up items specified inside work
- Must consult with supervisor on any food delivery difficulties
- Must minimize breakage
- Attend all staff meetings and trainings sessions
- Assist in setting up and breaking down 8th Notch
- Report any maintenance concerns to Supervisor
- Ensuring all products are within date and using the FIFO method of storage
- Obtain and maintain Serve Safe and Liquor License
- Must work well in stressful, high-pressure situations
- Understand and acknowledgement of proper uniform and grooming standards
- Deliver items from kitchen, storage rooms, cooler, and freezers
- Adhere to established par stock levels
- To be thoroughly acquainted with all technical equipment to fully utilize its capabilities
- Be familiar with all espresso drink varieties and know how to make them to consistent standards
- Assists in filling up condiments, point of purchase displays, stocking shelves with products, wiping down surfaces
- Ensures correct temperature of hot and cold food and beverage products
- Ensure all products are made to meet specifications consistently
- Collect payment to Omni standards
- Must be effective at listening, understanding, and clarifying guest and associate concerns
- Follow health, sanitation, and safety guidelines for all products
- Use necessary kitchen equipment while following all health and safety standards
- Adapt to changing food and drink products
- Perform any other duties assigned by management
- Stock/restock cooler
- Adhere to all policies regarding employee purchases
- Follow procedures for all receipts and returns
- Proactively work to seek out ways in which to improve the guests' experience
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

