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Job Overview
Compensation
Hourly
Range $14.50 - $16.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
employee wellness program
Job Description
Omni Severin Hotel is a distinguished four-diamond luxury hotel ideally located in the heart of downtown Indianapolis. As the city’s longest running luxury hotel, it stands as a beautifully restored landmark that combines the grandeur and elegance of the early 1900s with the modern amenities and superior service standards of today. This establishment offers guests memorable experiences with its prime location within easy walking distance to many leisure, business, and cultural attractions, making it a preferred destination for visitors to Indianapolis. The hotel is known for its commitment to excellence, high-quality guest services, and historic charm that attracts a diverse... Show More
Job Requirements
- Evening availability required
- Weekend availability required
- Must maintain Serve Safe certification
- Must maintain liquor license
- Ability to communicate clearly in English
- Ability to manage stressful situations calmly
- Ability to work well with team members
- Ability to prioritize and follow up in fast-paced environment
- Physical ability to lift up to 40 pounds
- Ability to stand or walk for long periods
- Adherence to compensation and tip reporting guidelines
Job Qualifications
- Evening availability required
- Weekend availability required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Must maintain serve safe and liquor license
- Move, bend, lift, carry, push, pull and place objects weighing up to 40 pounds without assistance
- Stand or walk for an extended period or for an entire work shift
- Must adhere to compensation acknowledgment and tip reporting guidelines
Job Duties
- Must have complete knowledge of service times and menu
- Must have complete knowledge of floor plan, table numbers, and seat numbers
- Responsible for verifying complete order on ticket to food on cold line and hot line
- Deliver food to correct table/room/guest
- Always inquire if additional service is needed from guests upon delivery and inform server or manager
- Responsible for set-up items specified inside work
- Must consult with supervisor on any food delivery difficulties
- Must minimize breakage
- Attend all staff meetings and trainings sessions
- Assist in setting up and breaking down 8th Notch
- Report any maintenance concerns to Supervisor
- Ensuring all products are within date and using the FIFO method of storage
- Obtain and maintain Serve Safe and Liquor License
- Must work well in stressful, high-pressure situations
- Understand and acknowledgement of proper uniform and grooming standards
- Deliver items from kitchen, storage rooms, cooler, and freezers
- Adhere to established par stock levels
- To be thoroughly acquainted with all technical equipment to fully utilize its capabilities
- Be familiar with all espresso drink varieties and know how to make them to consistent standards
- Assists in filling up condiments, point of purchase displays, stocking shelves with products, wiping down surfaces
- Ensures correct temperature of hot and cold food and beverage products
- Ensure all products are made to meet specifications consistently
- Collect payment to Omni standards
- Must be effective at listening, understanding, and clarifying guest and associate concerns
- Follow health, sanitation, and safety guidelines for all products
- Use necessary kitchen equipment while following all health and safety standards
- Adapt to changing food and drink products
- Perform any other duties assigned by management
- Stock/restock cooler
- Adhere to all policies regarding employee purchases
- Follow procedures for all receipts and returns
- Proactively work to seek out ways in which to improve the guests' experience
Job Location
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