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Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $14.73
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

competitive hourly wage
flexible schedule
Training opportunities
Supportive team environment
inclusive workplace culture
Work on a university campus

Job Description

Michigan State University (MSU) Starbucks is a part-time employment opportunity for active MSU Starbucks Student Supervisors who are transitioning to an On-Call status. MSU Starbucks operates within the university setting, providing premium coffee and customer experiences to the campus community. As a renowned outlet affiliated with both MSU and Starbucks, this establishment prides itself on delivering personalized customer interactions, maintaining high-quality beverage and food standards, and fostering a welcoming environment for students, faculty, and visitors alike. The barista position is instrumental in upholding these standards and contributes directly to the success and satisfaction of customers through engaging service and expert... Show More

Job Requirements

  • Must be an active MSU Starbucks level three Student Supervisor
  • Demonstrated commitment to outstanding customer service
  • Ability to complete tasks timely with minimal supervision
  • Positive and respectful attitude especially with diverse populations
  • Availability to work nights and early mornings
  • Available to attend onboarding training session and monthly staff meetings
  • Ability to work 15-20 hours per week
  • Able to work a consistent schedule
  • Have availability Sunday-Saturday 8am-5pm
  • Must be able to move up to 10 pounds and stand for long periods of time

Job Qualifications

  • Must be an active MSU Starbucks level three Student Supervisor
  • Demonstrated commitment to outstanding customer service
  • Ability to complete tasks timely with minimal supervision
  • Positive and respectful attitude especially with diverse populations
  • Availability to attend onboarding training and monthly staff meetings
  • Previous experience as barista, cash handling, customer service or food service preferred

Job Duties

  • Create personalized experiences for customers by demonstrating knowledge of coffee and products
  • Maintain equipment and store environment diligently
  • Contribute to team success and support colleagues
  • Follow customer service commitment including friendly greetings and learning customers' names and orders
  • Use operational tools and training to develop product knowledge and assist customers
  • Accurately ring customer orders and follow proper cash handling procedures
  • Follow LATTE model to restore the Starbucks Experience when things go wrong

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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