
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $25.75
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies
Job Description
Cinemark is a leading entertainment company that operates a chain of movie theaters across the United States and internationally. Known for providing high-quality cinematic experiences, Cinemark combines state-of-the-art technology with exceptional customer service to create memorable moments for movie lovers around the world. As a prominent player in the movie exhibition industry, Cinemark fosters a dynamic and inclusive work environment where employees are encouraged to grow professionally and contribute innovative ideas to enhance guest experiences. The company is committed to diversity, equity, and inclusion, ensuring that all team members have the opportunity to thrive in their roles and pursue meaningful careers within the organization.
The role of Assistant Manager at Cinemark is a pivotal position within the theater's operational team. Assistant Managers support the overall management of theater operations by ensuring that company policies and procedures are consistently applied and that operational standards are met. This position requires versatility, as Assistant Managers are cross-trained in multiple departments and actively support and inspire team members through effective training and leadership. The role is designed to be a stepping stone toward higher management opportunities such as Senior Assistant Manager, Theatre Manager, or General Manager after successful completion of the Management Accreditation Program and a minimum of six months of experience. This career path at Cinemark offers ample growth opportunities, allowing dedicated individuals to build rewarding careers with a blend of hands-on experience and professional development.
Assistant Managers act as key representatives of Cinemark’s values, consistently working to elevate guest satisfaction by ensuring superior service from all team members. Their responsibilities include supporting the General Manager, overseeing various operational functions, and maintaining a safe and clean environment within the theater. They play an integral role in maintaining the physical condition of the premises, addressing safety and security concerns, and ensuring that employees adhere to dress codes and company standards. Moreover, Assistant Managers are entrusted with fostering a positive team environment, resolving conflicts, and promoting excellent communication skills. Strong interpersonal abilities are necessary, as the role demands regular engagement with guests and team members of diverse backgrounds. The position requires flexibility, as Assistant Managers must be available to work evenings, weekends, and holidays, reflecting the nature of the entertainment industry.
Cinemark values team members who are energetic, attentive, and committed to providing outstanding guest service. Assistant Managers also contribute to administrative tasks by assisting in report preparation and participating in ongoing training and certification programs, such as food safety and safe alcohol service when applicable. The company emphasizes a high standard of work ethic and code of conduct, ensuring a professional and supportive workplace. Additionally, Cinemark prioritizes employee and guest safety, requiring diligent sanitation practices and proper use of personal protective equipment. This role is physically demanding, requiring the ability to perform tasks such as frequent bending, kneeling, lifting up to 50 pounds, and standing for extended periods while maintaining organization and time management skills.
Working at Cinemark comes with an array of benefits tailored to meet the needs of hourly and salaried employees alike. Team members enjoy employee discounts, 401(k) matching, opportunities for career growth, education assistance, health benefits, parental leave, paid time off, daily pay options, and complimentary movie access. These perks contribute to a rewarding work experience and demonstrate Cinemark’s commitment to supporting their employees’ well-being and professional advancement. Join Cinemark as an Assistant Manager and be part of a passionate team dedicated to delivering blockbuster entertainment and exceptional customer service.
The role of Assistant Manager at Cinemark is a pivotal position within the theater's operational team. Assistant Managers support the overall management of theater operations by ensuring that company policies and procedures are consistently applied and that operational standards are met. This position requires versatility, as Assistant Managers are cross-trained in multiple departments and actively support and inspire team members through effective training and leadership. The role is designed to be a stepping stone toward higher management opportunities such as Senior Assistant Manager, Theatre Manager, or General Manager after successful completion of the Management Accreditation Program and a minimum of six months of experience. This career path at Cinemark offers ample growth opportunities, allowing dedicated individuals to build rewarding careers with a blend of hands-on experience and professional development.
Assistant Managers act as key representatives of Cinemark’s values, consistently working to elevate guest satisfaction by ensuring superior service from all team members. Their responsibilities include supporting the General Manager, overseeing various operational functions, and maintaining a safe and clean environment within the theater. They play an integral role in maintaining the physical condition of the premises, addressing safety and security concerns, and ensuring that employees adhere to dress codes and company standards. Moreover, Assistant Managers are entrusted with fostering a positive team environment, resolving conflicts, and promoting excellent communication skills. Strong interpersonal abilities are necessary, as the role demands regular engagement with guests and team members of diverse backgrounds. The position requires flexibility, as Assistant Managers must be available to work evenings, weekends, and holidays, reflecting the nature of the entertainment industry.
Cinemark values team members who are energetic, attentive, and committed to providing outstanding guest service. Assistant Managers also contribute to administrative tasks by assisting in report preparation and participating in ongoing training and certification programs, such as food safety and safe alcohol service when applicable. The company emphasizes a high standard of work ethic and code of conduct, ensuring a professional and supportive workplace. Additionally, Cinemark prioritizes employee and guest safety, requiring diligent sanitation practices and proper use of personal protective equipment. This role is physically demanding, requiring the ability to perform tasks such as frequent bending, kneeling, lifting up to 50 pounds, and standing for extended periods while maintaining organization and time management skills.
Working at Cinemark comes with an array of benefits tailored to meet the needs of hourly and salaried employees alike. Team members enjoy employee discounts, 401(k) matching, opportunities for career growth, education assistance, health benefits, parental leave, paid time off, daily pay options, and complimentary movie access. These perks contribute to a rewarding work experience and demonstrate Cinemark’s commitment to supporting their employees’ well-being and professional advancement. Join Cinemark as an Assistant Manager and be part of a passionate team dedicated to delivering blockbuster entertainment and exceptional customer service.
Job Requirements
- Must be at least 18 years of age
- Must complete three basic courses in Cinemark's Management Accreditation Program
- Basic food handling training and obtain any local or state mandated certification, health card, or food handlers permit where required
- Completion of Safe Alcohol Service training if applicable
- Availability to work flexible hours including evenings, weekends, and holidays
- Regular and consistent attendance
- Energetic and friendly attitude during each shift
- Provide excellent guest service
- Accurate cash handling and basic math skills
- Effective verbal and written communication skills in English
- Ability to work both independently and as part of a team
- Ability to take and follow direction
- Respond with a sense of urgency
- Excellent time management, organizational skills, and attention to detail
- Ability to train and lead others
- Must be able to resolve conflict
- Frequent bending, kneeling, and lifting up to 50 lbs.
- Frequent standing, walking, and reaching around the theater
- Ability to work in a standing position for extended periods
- Comfortable with moderate to high noise levels
Job Qualifications
- High School or G.E.D. graduate preferred
- Completion of three basic courses within Cinemark's Management Accreditation Program
- Completion of basic food handling training and local or state mandated certification where required
- Safe Alcohol Service training for management members working with alcohol
- Excellent guest service skills
- Accurate cash handling and basic math skills
- Strong interpersonal communication skills in English
- Ability to work independently and in a team
- Strong time management, organizational skills, and attention to detail
- Ability to train, lead, and resolve conflicts
Job Duties
- Follow the direction of the General Manager
- Support General Manager's decisions in communication with staff
- Work in all departments and perform all theatre job functions
- Train and coach team members in specific job functions
- Assist in preparation of administrative and special reports for the General Manager
- Observe and participate in inspection of theatre building, parking lot, landscaping, property, roof, signage, and equipment condition
- Report need for building, property, and equipment repairs to General Manager
- Ensure team members follow the dress code
- Interact with guests to improve service and ensure superior customer service
- Learn and enforce policies and procedures fairly and consistently
- Report employee relations issues to the General Manager or through the Employee Relations Reporting Protocol
- Maintain high work ethic and code of conduct
- Identify and sanitize employee and guest high-contact areas
- Properly use personal protective equipment for tasks
- Adapt to the frequency and scope of cleaning tasks
- Address safety or security issues
- Perform other work-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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