Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $19.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule
team environment
Job Description
Pacific Hospitality Group is a leading hospitality company known for its owner/operator approach, focusing on long-term value creation, sustainable growth, and a family-oriented culture. As a company committed to integrity, compliance, and principled entrepreneurship, Pacific Hospitality Group prioritizes enriching people's lives by offering memorable experiences and giving back to the community. With a strategic vision that honors God in all actions, the company is dedicated to fostering a supportive environment for both investors and team members. Their commitment to growth is reflected in their promise to develop their business and invest in their team through lasting relationships and community engagement.... Show More
Job Requirements
- High school diploma or equivalent
- One year food service experience, preferably in a hotel or resort environment
- Basic knowledge of food and beverage preparation
- General knowledge of wine, beer, liquors, waters and drinks served
- Ability to serve guests through verbal face-to-face interactions
- Strong communication and interpersonal skills
- Ability to perform basic math operations
- Strong attention to detail and organizational skills
- Ability to work under pressure and multitask efficiently
- Commitment to guest satisfaction
- Ability to follow food safety and sanitation guidelines
Job Qualifications
- One year food service experience, preferably in a hotel/resort environment
- Possess a basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette
- Must have a general knowledge of wine, beer, liquors, waters and drinks served
- Requires ability to serve needs of guests through verbal face-to-face interactions
- Contacts sometimes contain confidential/sensitive information so requires ability to use discretion
- Must demonstrate positive attitude and professional demeanor
- Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
- Requires ability to perform basic math skills such as addition, subtraction, multiplication and division
- Strong attention to detail
- Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once
Job Duties
- Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions
- Enters orders to POS system and records guests' choices, special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report
- Maintains the cleanliness of the work areas. Keeps area stocked
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
- Follows all standard food handling, sanitation, TIPS and health department guidelines
- Reporting to work as scheduled (on time and on regular basis) is an essential function of the job
- Completes side work before, during and after shift
- Provide guests a high-level dining experience, while maintaining a professional distance and staying alert to their needs
- Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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