Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.79
Benefits
Tips
Paid time off for sick time
Eligibility to participate in the companys 401(k) program with employer matching
Great discounts on Hotels and Restaurants
Employee referral bonus program up to 1000 per referral
Job Description
The Rally Hotel is a distinguished independent lifestyle hotel nestled in the vibrant heart of Denver's downtown, specifically within the dynamic McGregor Square district. This 182-room hotel captures the authentic spirit of Colorado, showcasing the rich tapestry that spans from historic railways to the majestic Rocky Mountains. Situated adjacent to the iconic Coors Field, home to the Colorado Rockies baseball team, The Rally Hotel is perfectly positioned to offer guests an immersive experience in Lower Downtown Denver. This full city block is more than just a location; it is the epicenter of entertainment and social interaction, boasting a variety of... Show More
Job Requirements
- High school education or equivalent
- At least 3 months of experience in a similar food service role
- Basic knowledge of customer service and restaurant procedures
- Proficient in standard cash handling
- Fluent in oral and written English
- Vision ability to see detailed guest checks and restaurant environment
- Manual dexterity and coordination for handling food and beverage trays
- Able to lift, push, pull, and carry up to 50 lbs
- Capability to stand for prolonged periods
- Good hearing for effective communication
- Ability to multitask and follow verbal and written instructions
- Organized and attentive to detail
- Use tact in handling customer service situations
Job Qualifications
- High school education or equivalent
- Previous experience in a similar position of 3 months or longer
- Basic knowledge of customer service principles and restaurant operations
- Knowledge of standard cash handling procedures
- Fluency in oral and written English
- Ability to see detailed guest checks and observe restaurant activity
- Manual coordination to balance and carry trays loaded with food and beverages
Job Duties
- Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs or requests
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
- Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
- Memorizes menu items, recipes and daily specials in order to answer questions and make recommendations to customers
- Maintains cleanliness standards in restaurant, waitstation and kitchen service area to satisfy state and local health board requirements
- Controls allocated guest checks by following established check-use procedures and documenting required information accurately
- Receives proper payment from guests and ensures accuracy of guest checks and payment methods
- Attends all pre-meal and departmental meetings to enhance communications and knowledge of products, service and facility
- Responds to customer inquiries and comments in person and on phone providing timely and knowledgeable information
- Presents a clean and professional appearance at all times
- Maintains a friendly, cheerful and courteous demeanor
- Performs other duties as assigned or deemed necessary by management
Job Location
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