Parkshore - Concierge

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $22.00 - $25.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Paid Time Off
flexible schedule
Vision Insurance

Job Description

Parkshore is a distinguished lakefront retirement community nestled in Seattle's scenic Madison Park neighborhood. As part of Transforming Age, a renowned organization dedicated to enriching the lives of older adults, Parkshore prides itself on creating a warm, supportive, and vibrant environment for its residents. The community is designed to offer seniors a high quality of life through compassionate care, social activities, and an inviting atmosphere that fosters connection and wellbeing. Beyond just a place to live, Parkshore stands as a beacon of dedicated service and commitment to both its residents and its team members. The community values a culture that balances professionalism with fun, ensuring that both residents and staff feel engaged and fulfilled. With flexible schedules and multiple shifts available, Parkshore promotes work-life balance, competitive pay, and excellent benefits that include medical, dental, vision care, retirement plans, and generous paid time off. This combination helps foster a supportive and motivating workplace where employees can thrive and grow.

The role of Concierge at Parkshore is pivotal, serving as the welcoming face and voice of the community. This position requires a friendly, organized, and attentive individual committed to providing exceptional customer service to residents, team members, and visitors. The Concierge is responsible for greeting guests, managing phone calls, scheduling appointments, and assisting with various administrative tasks. This role is ideal for someone who enjoys a dynamic work environment and takes pride in enhancing the experience of those around them. The Concierge is an integral part of the community’s daily operations, supporting both front desk functions and the overall sense of hospitality that defines Parkshore. The compensation for this position ranges from $22 to $25 per hour, depending on experience, reflecting the significant responsibility and essential role played within the community. By joining Parkshore, you join a team passionate about transforming the perception of aging by fostering dignity, respect, and care for older adults, making a meaningful difference every day.

Job Requirements

  • A high school diploma or equivalent education, training and experience
  • at least one year of previous experience in a concierge or similar role preferred
  • familiarity with Microsoft Office Suite and Adobe Acrobat and/or Adobe Reader
  • current first aid/CPR certification may be required per state/local guidelines
  • demonstrated written and verbal communication skills
  • completion of background check and drug screening
  • pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines

Job Qualifications

  • High school diploma or equivalent education, training and experience
  • at least one year of previous experience in a concierge or similar role preferred
  • familiarity with Microsoft Office Suite and Adobe Acrobat and/or Adobe Reader
  • demonstrated written and verbal communication skills
  • current first aid/CPR certification may be required per state/local guidelines
  • completion of background check and drug screening
  • pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines

Job Duties

  • Assists with greeting residents, team members, appropriate parties, and the public
  • takes calls, schedule meetings and appointments, and other front desk duties as assigned
  • provides exceptional customer service to our team
  • performs general administrative tasks (taking messages, routing calls, taking memos/notes)
  • distributes packages, mail, and other deliveries
  • maintains office supplies, order new inventory as needed
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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