Parking Valet - DTW Airport

Fly Away Valet is a premier valet parking service provider operating at Detroit Metropolitan Airport (DTW), one of the busiest airports in the United States. Our company is dedicated to delivering exceptional customer service with a focus on safety, efficiency, and professionalism. We pride ourselves on offering convenient and reliable vehicle parking solutions for travelers, ensuring their experience starts and ends with excellence. As a valued member of our team, you will represent the face of Fly Away Valet, creating a welcoming environment through courteous and attentive service. Our goal is to maintain a friendly and professional atmosphere while efficiently managing vehicle parking operations to accommodate the fast-paced airport environment.

This full-time Valet position is designed for individuals who thrive in a customer-oriented role and enjoy working in dynamic, team-driven settings. The role involves greeting and assisting guests with their parking needs, including handling vehicle inspections, managing keys, and providing guests with claim checks. Valets should be vigilant about vehicle condition and parking safety to prevent any security issues or delays. Additionally, the role requires assisting guests with luggage and using a golf cart to transport items between the parking lot and the terminal, emphasizing comprehensive guest service.

Compensation for this position includes an hourly rate of $13.50 plus tips and overtime opportunities, with an income potential of up to $55,000 annually, including tips and overtime. Employees benefit from weekly payroll, allowing for timely payment and financial convenience. Working conditions include exposure to various weather conditions, requiring physical endurance and a readiness to work outdoors. Candidates must pass airport security clearance and demonstrate a valid driver's license with a clean driving record.

The Valet role at Fly Away Valet is not just about parking cars; it is about delivering an excellent guest experience from the moment they arrive at the airport. This requires top-notch customer service skills, the ability to handle guest inquiries and complaints effectively, and a proactive approach to maintaining a safe and orderly valet area. The position reports directly to the Assistant Valet Manager or Valet Manager, ensuring supervision and support in day-to-day operations. Fly Away Valet, through its commitment to diversity and equal opportunity, encourages applicants from all backgrounds to join our team and grow with us.