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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $13.50
Work Schedule
Standard Hours
Benefits
Weekly Payroll
Tips
overtime pay
Health Insurance
Dental Insurance
Paid Time Off
Uniform allowance
Job Description
Fly Away Valet is a reputable hospitality service provider specializing in premium valet parking services at Detroit Metropolitan Airport (DTW). As a full-time employer offering competitive compensation, the company is dedicated to fostering an exceptional guest experience through professional, courteous, and efficient service. Employees are compensated at a rate of $13.50 per hour plus tips and overtime, providing an attractive income potential of up to $55,000 annually, inclusive of tips and overtime pay. Fly Away Valet ensures its staff is rewarded with weekly payroll, enabling timely compensation for their efforts.
The role of a Valet with Fly ... Show More
The role of a Valet with Fly ... Show More
Job Requirements
- Minimum one year experience in hospitality industry
- Valid in-state driver’s license
- Clean driving record
- Ability to pass airport security clearance
- Ability to drive a vehicle
- Ability to work in various weather conditions
- Ability to stand, walk, bend, stoop, squat, and lift for extended periods
- No arrest record within last 10 years
- Ability to handle luggage
Job Qualifications
- Minimum one year experience in hospitality industry including guest or customer service
- Valid in-state driver’s license with clean driving record
- Ability to pass MVR background test and airport security clearance
- Excellent customer service and communication skills
- Ability to work both independently and in a team setting
- Strong problem solving and listening skills
- Physical ability to stand, walk, bend, stoop, squat, and lift frequently
- Excellent time management and hospitality skills
Job Duties
- Greet arriving guests providing courteous, efficient, and enthusiastic service for valet parking
- Check and notify guests of pre-existing damage to their vehicles
- Record guest names, vehicle information, and secure guest keys for parking
- Accommodate guests requiring special assistance and aid
- Inspect vehicles for overall condition noting dents, missing parts, or distinguishing features
- Identify designated vehicle parking locations and provide claim checks
- Report issues or potential problems affecting vehicle security or traffic flow
- Understand legal ramifications impacting valet service
- Assist guests with luggage
- Respond to emergency situations when requested
- Promote and maintain high levels of customer service
- Respond effectively to guest inquiries
- Resolve guest complaints within authority or escalate to management
- Notify supervisors or security of unusual events
- Keep valet area neat and tidy
- Quote prices for parking services and handle payments
- Utilize a golf cart to assist customers with bags from parking to terminal
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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