Parking Manager | Full-Time | Civic Centre Parkade

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, OVG has built a powerful platform that covers venue development and comprehensive capabilities including venue management, hospitality, and sponsorship sales. The company manages a portfolio of seven world-class owned venues and partners with an impressive client roster encompassing iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group’s commitment to innovation, operational excellence, and fan experience positions it at the forefront of the live entertainment industry worldwide.

With a robust reputation for excellence in the sports and entertainment sectors, OVG fosters a culture centered on diversity, inclusivity, and continuous improvement. The company prioritizes creating workplaces that reflect the diverse communities they serve, believing such inclusivity drives innovation and enhances service and overall organizational excellence. This commitment to diversity and equal opportunity confirms that Oak View Group provides a supportive environment for career growth and professional development.

The Parking Manager role is essential within the operational framework of the Civic Centre Parkade in Tulsa, Oklahoma, where this position will oversee day-to-day parking and transportation events. This full-time opportunity offers a competitive annual salary range of $70,000 to $80,000. Benefits for full-time roles include health, dental, and vision insurance; a 401(k) savings plan with matching contributions; and paid time off which covers vacation days, sick days, and eleven holidays. This position will remain open until July 31, 2026.

As Parking Manager, the individual will be responsible for ensuring operational excellence and providing high-quality service by developing and implementing efficient procedures focused on continual improvement. The role requires a proactive leader to hire, develop, train, and support a team of part-time parking supervisors while maintaining all parking system operations and performing minor maintenance tasks such as addressing ticket jams or repairing barrier gates. The Parking Manager will also train designated staff for remote management of PARCS systems and routinely inspect all parking devices to guarantee functionality.

Additional responsibilities include supporting the Director by identifying new parking products, additional revenue streams, and cost reduction opportunities within parking and transportation operations. The role also assists with sustainability goals, conducts revenue and operational audits, and participates in strategic planning, traffic management planning, and budgeting processes. Monthly reporting efforts, analysis of guest surveys and performance metrics, and collaboration with business intelligence teams to evaluate transportation and parking data are key components of the role.

The position further manages rideshare operations and partner relationships, coordinates with transportation GPS wayfinding services such as Google, Waze, and Apple Maps, and oversees shuttle driver documentation including sign-in sheets and trip logs. This dynamic role demands excellent organizational skills, strategic thinking, and a commitment to enhancing the customer experience while ensuring the operational success of parking and transportation services at the venue.