Parking Lot Attendant

Bass Road Sports and Entertainment is a dynamic organization known for managing high-profile sporting events and entertainment venues in various locations. Among their premier properties is Ruoff Mortgage Stadium, a vibrant and bustling venue that hosts a range of events, including soccer matches, concerts, and large-scale gatherings. Renowned for its capacity to accommodate up to 1700 vehicles in its parking facilities, the stadium prioritizes exceptional visitor experiences and operational efficiency. The company takes pride in its commitment to customer service, safety, and smooth event logistics, creating an engaging and welcoming atmosphere for all guests. The organization values enthusiastic and dedicated team members who can contribute to these goals and uphold the company’s standards of excellence.

This role, Parking Lot Attendant, is essential to the seamless operation of the Ruoff Mortgage Stadium during events, particularly for Fort Wayne FC home soccer matches and other stadium activities scheduled throughout the year. The position involves direct interaction with the public, with responsibilities centering on the effective management of parking logistics and guest services. Parking Lot Attendants will play a crucial role in ensuring that all guests have a positive arrival experience by utilizing innovative technology to scan electronic pre-paid parking codes and collecting payments when necessary. They will also help direct guests efficiently to various designated parking areas such as VIP, rideshare drop-offs, and general parking, thereby contributing to the timely entry of vehicles into the stadium parking area.

Candidates for this position should expect to engage actively with event attendees by answering general inquiries, resolving issues courteously, and adapting quickly to situational changes during their shift. The work is physically demanding and involves outdoor tasks, including setting up and removing directional signage and managing the safety and flow of cars and pedestrians in a busy venue environment. This role offers part-time, event-based employment requiring availability during evenings, weekends, and occasional holidays, with the primary event schedule stretching from early May through late October, along with the flexibility to work additional event dates.

Working as a Parking Lot Attendant at Ruoff Mortgage Stadium offers a unique opportunity to be part of a dynamic team in a lively sports and entertainment environment. Attendants will receive an event staff shirt and must adhere to a dress code requiring black pants or long shorts and comfortable footwear. This position not only demands physical stamina but also excellent interpersonal skills, as attendants serve as the face of the stadium, representing the company’s commitment to guest satisfaction and operational excellence. Bass Road Sports and Entertainment fosters an inclusive, respectful, and supportive workplace culture. The employment relationship is "At Will," allowing flexibility and ongoing assessment of fit between the employee and the organization. Individuals who thrive in fast-paced, customer-focused roles and enjoy being outdoors amidst vibrant events will find this position particularly rewarding.