Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Benefits
Opportunity to work with a professional sports franchise
Gain experience in event operations and customer service
Be part of a dynamic and passionate team culture
Competitive part-time employment
Engage with the community and Texans fans
Develop strong interpersonal and organizational skills
Equal opportunity employer
Job Description
The Houston Texans are a professional American football team based in Houston, Texas. Established in 2002, the Texans are part of the National Football League (NFL) and compete in the league's American Football Conference South division. The team is committed to excellence in sportsmanship, community involvement, and fan engagement. The Houston Texans organization prides itself on fostering a culture of hard work, dedication, and integrity, striving to be the most respected and valuable professional sports franchise worldwide. Known for their passionate fan base and community-oriented initiatives, the Texans seek extraordinary individuals who are eager to contribute to the team's success... Show More
Job Requirements
- High school diploma or GED equivalent
- Ability to provide excellent customer service
- Strong communication skills
- Ability to handle cash transactions accurately
- Ability to walk and stand for extended periods
- Must be adaptable and work well in a team
- Able to follow verbal and written instructions
- Willingness to work part-time during gameday events
- Must perform duties on-site at the club offices and stadium
Job Qualifications
- High school diploma or GED equivalent
- Previous customer service experience preferred
- Strong organizational and time management skills
- Ability to manage multiple tasks in a high-energy environment
- Fun and friendly customer service-oriented attitude
- Professional appearance
- Strong verbal and interpersonal communication skills
- Ability to comprehend verbal and written instructions
- Ability to operate cash register and handle cash transactions
- Ability to provide high standards of efficiency, accuracy, and consistency
- Ability to effectively communicate in one-on-one and small group settings
- Ability to work successfully in a team environment
- Strong work ethic and winning attitude
- Physical stamina to walk and stand for prolonged periods
Job Duties
- Enforce all parking area guidelines to enhance club fans' overall gameday experiences and Lone Star Sports and Entertainment events
- Collect payment and issue parking tickets for cash parking events
- Collect parking passes from fans at pre-paid parking events
- Assist in the control of traffic in designated areas
- Provide excellent customer service, with a positive attitude
- Represent the Club as a source of information for fans on any Club gameday activity and LSSE events
- Assume ownership in resolving customer service issues
- Perform various other tasks that may be assigned from time to time by the Event Operations Coordinator
Job Location
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