Parking Garage Customer Service Concierge

ABM is a leading global provider of integrated facility, engineering, and infrastructure solutions, with a commitment to creating smarter, more connected spaces that enhance the overall occupant experience. Serving a wide array of industries including commercial real estate, aviation, education, mission critical, and manufacturing and distribution, ABM supports thousands of clients worldwide. With over 100,000 team members and annual revenues exceeding $8 billion, ABM is dedicated to driving innovation and sustainability in the services it provides. The company is known for its strong focus on employee development, diversity, and inclusion, making it an excellent employer for individuals entering or returning to the workforce. ABM is a military-friendly employer, actively seeking veterans and candidates with military experience to join its team, ensuring they have access to world-class training programs and career advancement opportunities.

The Garage Parking Customer Service Concierge role at ABM offers a dynamic opportunity for individuals interested in customer service, clerical work, and cash handling within a fast-paced parking facility environment. This position is ideal for candidates who have limited experience or education but possess a strong work ethic and a desire to provide excellent service to customers. The hourly pay range for this role is $16.00 to $18.00 per hour, with the final offer depending on the applicant's education, skills, experience, and geographic location. As a customer service concierge, you will be responsible for supporting daily operations such as managing cash transactions, answering customer inquiries via phone and email, and performing essential clerical duties including data entry, billing, and documentation management.

This position requires excellent attention to detail to ensure accuracy in data postings and account management. You'll play a critical role in enhancing the customer experience by maintaining a clean and safe facility and providing timely, courteous service to patrons. The job also involves basic administrative tasks like copying, scanning, and faxing documents, as well as supporting other personnel as needed. ABM’s comprehensive benefits package ensures that employees are well supported, with access to health insurance, paid time off, and other valuable perks. This is a great entry-level job for those looking to build a career in customer service and facility management, with room to grow within a reputable company known for its positive work culture and commitment to employee success.