Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Career development opportunities
Job Description
SP+, a Metropolis company, is a leading artificial intelligence (AI) enterprise revolutionizing the parking industry across North America and Europe. With a workforce of over 23,000 employees, SP+ operates the largest parking network in America, spanning more than 4,000 locations. The company’s pioneering use of computer vision technology enables a seamless checkout-free parking experience that eliminates the need for traditional payment methods such as tickets, machines, apps, or credit cards. Customers enjoy the convenience of simply driving in and driving out, making parking effortless and efficient.
Founded with a mission to reinvent parking, SP+ recognizes parking as a vital... Show More
Founded with a mission to reinvent parking, SP+ recognizes parking as a vital... Show More
Job Requirements
- Less than high school education or up to one month related experience or training or equivalent combination of education and experience
- Availability to work 2nd shift, 3rd shift and/or weekends may be required
- Valid state-issued driver's license with current address and acceptable driving record if driving company vehicle or on company business is expected
- Ability to add, subtract, multiply and divide in all units of measure
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to apply common sense understanding to carry out detailed but standard instructions
- Ability to deal with problems involving a few concrete variables
- Ability to use clock, calculator or credit card machine
- Ability to maintain a pleasant and mannerly demeanor when speaking on phone and with public
- Ability to effectively respond to customer problems or complaints
- Ability to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms
- Occasionally required to walk and sit
- Specific vision abilities required including close vision
Job Qualifications
- Less than high school education or equivalent combination of education and experience
- Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals
- Ability to read and comprehend simple instructions and short correspondence
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to apply common sense understanding to carry out detailed but standard instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Ability to use clock, calculator or credit card machine to handle transactions
- Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public
- Ability to effectively respond to customer problems or complaints
Job Duties
- Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter
- Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers
- Counts bank of revenue at beginning of shift to ensure starting total is correct
- Collects cash and/or validations and maintains security of cash
- Makes change and issues receipts or tickets to customer for each transaction
- Computes or re-computes bill from ticket showing amount due per customer
- Operates cash register after time calculation, calculates cost of transaction and displays cost of customer transaction on cash register
- Quotes prices for parking services for which money is received upon customer receipt
- Gives directions to city locations and assists customers
- Completes lost ticket forms when original tickets cannot be located
- Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed
- Answers telephone in a prompt and courteous manner
- Maintains cleanliness of booth and picks up trash in the surrounding area
- Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth
- Verifies log of shift transactions against bank of revenue on hand
- Compiles bank of collected revenue during the day once a predetermined amount of money has been collected
- Records amounts received, cars in/out of facility, cars left in a facility while preparing shift report of transactions
- Any other duties that may be assigned by the supervisor
Job Location
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