Parking Attendant (Cashier) - Hilton Hawaiian Village Waikiki Beach Resort
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.04 - $33.80
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Go Hilton travel discount
401(k) matching
Employee Stock Purchase Program
Parental leave
Job Description
Hilton Hawaiian Village Waikiki Beach Resort is an iconic and expansive resort located on 22 acres along the widest stretch of Waikiki Beach in Honolulu, Hawaii. Renowned for its stunning beachfront location, world-class amenities, and exceptional guest services, Hilton Hawaiian Village represents the best of Hawaiian hospitality and luxury. The resort is a beacon for travelers seeking memorable vacations, offering a blend of modern convenience and traditional island charm. Within this remarkable property, the Guest Service team plays a crucial role in ensuring guests experience the highest levels of comfort, friendliness, and efficiency. Hilton Hawaiian Village is part of the global Hilton portfolio, a leader in the hospitality industry known for its innovative practices, commitment to quality, and outstanding workplace culture, which has earned it accolades such as being ranked #1 on Great Places to Work and Fortune's World's Best Workplaces list.
The Parking Attendant (Cashier) role at Hilton Hawaiian Village is an essential position within the Guest Service team, designed for individuals who take pride in delivering exceptional customer service and ensuring smooth operational flows. This full-time role requires availability to work all shifts including mornings, evenings, weekends, and holidays. The hourly wage ranges from $27.04 to $33.80 depending on experience and skill level. The Parking Attendant is responsible for welcoming guests warmly, efficiently handling all parking transactions, and managing the cash in the parking booth area. This job involves collecting payments, processing credit and debit cards, managing gift certificates and vouchers, maintaining accurate records, and sometimes managing traffic flow to ensure a seamless parking experience for guests.
Beyond the transactional responsibilities, this role embodies the spirit of hospitality that Hilton is famous for, requiring a service-oriented mindset and the ability to multi-task in a high-volume environment. The ideal candidate will have at least one year of customer service experience and cashiering experience. They must also demonstrate key values like integrity, teamwork, ownership, and a strong sense of urgency to perform well in the dynamic setting of a busy resort. Hilton provides a friendly workplace environment, career growth opportunities, competitive health and wellness benefits, and unique perks like an amazing Go Hilton travel discount program for team members and their families. Free meals during shifts and complimentary parking further enhance the employment experience. At Hilton Hawaiian Village, you are joining a world-renowned hospitality leader dedicated to creating remarkable guest experiences and fostering a supportive and inclusive culture for all team members.
The Parking Attendant (Cashier) role at Hilton Hawaiian Village is an essential position within the Guest Service team, designed for individuals who take pride in delivering exceptional customer service and ensuring smooth operational flows. This full-time role requires availability to work all shifts including mornings, evenings, weekends, and holidays. The hourly wage ranges from $27.04 to $33.80 depending on experience and skill level. The Parking Attendant is responsible for welcoming guests warmly, efficiently handling all parking transactions, and managing the cash in the parking booth area. This job involves collecting payments, processing credit and debit cards, managing gift certificates and vouchers, maintaining accurate records, and sometimes managing traffic flow to ensure a seamless parking experience for guests.
Beyond the transactional responsibilities, this role embodies the spirit of hospitality that Hilton is famous for, requiring a service-oriented mindset and the ability to multi-task in a high-volume environment. The ideal candidate will have at least one year of customer service experience and cashiering experience. They must also demonstrate key values like integrity, teamwork, ownership, and a strong sense of urgency to perform well in the dynamic setting of a busy resort. Hilton provides a friendly workplace environment, career growth opportunities, competitive health and wellness benefits, and unique perks like an amazing Go Hilton travel discount program for team members and their families. Free meals during shifts and complimentary parking further enhance the employment experience. At Hilton Hawaiian Village, you are joining a world-renowned hospitality leader dedicated to creating remarkable guest experiences and fostering a supportive and inclusive culture for all team members.
Job Requirements
- High school diploma or equivalent
- At least one year of customer service experience
- At least one year of cashiering experience
- Ability to multi-task in a high-volume environment
- Strong interpersonal and communication skills
- Availability to work varied shifts including weekends, evenings and holidays
- Service-oriented attitude with a focus on guest satisfaction
Job Qualifications
- At least one year of previous customer service experience
- At least one year of cashiering experience
- Ability to multi-task and manage high volume
- Strong communication and interpersonal skills
- Service-oriented mindset with a commitment to delivering high levels of guest service
- Ability to work weekdays, evenings, weekends and holidays
- Basic math skills and cash handling experience
Job Duties
- Greet arriving and departing guests in a timely, friendly and efficient manner
- Total, process and collect payments from guests and all parking transactions including using the point-of-sale system, handling money, managing a bank, reporting discrepancies, processing credit and debit cards, making change and processing gift certificates, cards, vouchers and credits
- Operate and manage the parking booth area
- Maintain accurate records of parking-related charges and fees including parking rates, validations, accrued parking time and vehicles in the hotel's care
- Manage flow of traffic as needed
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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