Panera Associate

Tailwind Concessions is a dynamic company specializing in providing exceptional dining and retail experiences primarily to travelers. Known for its strong commitment to innovation, growth, and operational excellence, Tailwind operates in various high-traffic environments such as airports, creating convenient, memorable, and high-quality customer experiences. With a focus on delivering outstanding service, the company continues to expand rapidly, driven by a culture that values inclusion, diversity, and continuous improvement. Tailwind’s reputation is built on its ability to merge quality food and beverage service with efficient retail operations, enabling the company to stand out in a competitive market through exceptional customer engagement and operational effectiveness.

We are currently seeking a highly motivated and detail-oriented Associate to join our team at Tailwind. This role requires a dynamic individual dedicated to supporting the day-to-day operations of our business, enhancing our service delivery, and maintaining the standards that define Tailwind’s commitment to excellence. As an Associate, you will be responsible for a wide range of tasks, including managing transactions, delivering excellent customer service, preparing coffee and specialty beverages, and maintaining the cleanliness and organization of your station. This role is pivotal in ensuring that every customer has a seamless, enjoyable experience, whether they are purchasing a hot coffee, a specialty drink, or other retail items.

The Associate position offers an excellent opportunity for candidates interested in gaining hands-on experience in the food service and retail industries, particularly within a fast-paced, travel-centric environment. Employees in this role work closely with team members to foster a cooperative and customer-focused atmosphere, which is essential for operational success. Tailwind highly encourages Veterans and Military family members to apply, underscoring its commitment to a diverse and inclusive workforce. This role is well-suited for individuals who thrive in collaborative settings and seek to build their customer service, inventory management, and operational skills in a supportive, growing company. Tailwind provides competitive benefits including paid training, employee discounts, and health benefits for full-time employees, reinforcing the company’s dedication to employee wellbeing and professional growth.