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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.15
Work Schedule
Standard Hours
Benefits
401k
Paid training
employee discount
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Tailwind Concessions is a dynamic company specializing in providing exceptional dining and retail experiences primarily to travelers. Known for its strong commitment to innovation, growth, and operational excellence, Tailwind operates in various high-traffic environments such as airports, creating convenient, memorable, and high-quality customer experiences. With a focus on delivering outstanding service, the company continues to expand rapidly, driven by a culture that values inclusion, diversity, and continuous improvement. Tailwind’s reputation is built on its ability to merge quality food and beverage service with efficient retail operations, enabling the company to stand out in a competitive market through exceptional customer engagement... Show More
Job Requirements
- Must have reliable transportation
- Must be able to pass TSA background check to receive airport badge
Job Qualifications
- Basic math
- Customer service experience
- Barista experience
- Food service experience
- Clear communication skills
- Adaptability
Job Duties
- Handle cash and card transactions efficiently and accurately
- Provide excellent customer service, process orders, and address any customer inquiries or concerns with a friendly and professional demeanor
- Craft and serve a variety of coffee drinks and specialty beverages according to customer preferences
- Operate coffee equipment, maintain cleanliness and organization of the coffee station, and stay updated on drink recipes and trends
- Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and guest preferences
- Restock and replenish product and inventory supplies
- Work with a team to provide the best possible customer experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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